Recall - Payload Certification Label Correction

BULLETIN NUMBER:
SB00-11-S007

ISSUE DATE:
OCTOBER 2000

GROUP:
BODY

CERTIFICATION LABEL PAYLOAD INFORMATION INCORRECT

SAFETY CAMPAIGN 00V-258

CAMPAIGN IDENTIFICATION NUMBER

Number 00V-258 has been assigned to this campaign. This number will appear on all communications and documentation of any nature dealing with the campaign.

AFFECTED VEHICLES

2000 Hombre (TH) vehicles with the following VIN range: Y8700002 through and including Y8703732

SERVICE INFORMATION

CONDITION

Some vehicles were built with incorrect payload information on the vehicle certification label. The payload shown on the label is greater than the maximum validated payload. If the vehicle is loaded to the incorrectly labeled payload, it may not ride and handle in the manner that the customer expects. This may result in a loss of control of the vehicle or an inability to stop the vehicle within expected stopping distances. This could lead to a vehicle crash without prior warning.

CORRECTION

A new label is to be installed on the driver's door, directing customers to their owner's manual for payload information. Since a new label can be easily installed, and to reduce customer inconvenience, the label will be sent with installation instructions directly to customers of record. Customers may install the label on the driver's door. However, if they desire, they may take the label to their dealer for installation.

DEALER RESPONSIBILITY

Isuzu dealers must service all affected vehicles at no charge to the owner, regardless of mileage, age of vehicle, or ownership.

Whenever a vehicle subject to this campaign is in a dealer's vehicle inventory, or arrives at a dealership for service, the dealer must take the necessary steps to ensure that this campaign correction has been made before selling or releasing the vehicle.

All unsold new vehicles in dealer's possession and subject to this campaign must be held and repaired per the service procedure in this Campaign Bulletin before customers take possession of their vehicles.

OWNER NOTIFICATION





American Isuzu Motors Inc. (AIMI) will send a notification letter to owners of affected vehicles already retailed (See Copy). Dealers should follow up with vehicle owners by sending a Campaign Reminder Notice (AIMI SVCF-1052) to all vehicle owners listed in the AIMI Campaign Report AWS 123-1A. Dealers may obtain these postcards from their Regional Office.

SERVICE PROCEDURE

The preferred area of installation of the label is beneath the certification label, however, if this is not possible due to the presence of another label, install the label as near to the certification label as possible.

1. Open the driver's door and clean the surface with a suitable solvent (50 % ISO-Propyl Alcohol, FS 1062 Hi-Flash Naptha or equivalent) and dry with a clean cloth.

2. Firmly hold the label and peel the protective liner from the backside of the label being careful not to touch or contaminate the adhesive by allowing any dirt or foreign matter to come in contact with the adhesive.





3. Carefully align the label to the surface of the driver's door. Press firmly and smooth out the label on the door surface. (Figure 1)

NOTE:
The label must be uniformly bonded to the entire surface.





PARTS INFORMATION

WARRANTY CLAIM INFORMATION





Use the new labor operation as shown.

WARRANTY CLAIM SUBMISSION INFORMATION





For your convenience please use the information when submitting your warranty claim as shown.