Audio System - CD Player Precautions to Prevent Jamming

BULLETIN NUMBER:
IB02-13-S001

ISSUE DATE:
APRIL 2002

GROUP:
ACCESSORIES

CD PLAYER PRECAUTIONS

AFFECTED VEHICLES
All current SUV models with CD player/changer.

NOTE:
This is not a warranty repair, any charges incurred due to CD Player misuse will be the customers responsibility.

SERVICE INFORMATION

Some vehicles may experience a situation where the CD player may become inoperative due to jammed CD's or incompatible CD media in the player. If this situation occurs the vehicle operator should be advised of the following conditions that may be responsible for this condition:

1. Some CD-R's will not play in the CD player due to the thickness or quality of the CD, as well as variables in the "burning" process itself. In some cases the inside edges of the center opening may be rough or have jagged edges causing the CD to jam.

NOTE:
Current deck is not compatible with CD-RW and it will not play at all.





2. Labels that are affixed to the CD may peel (especially in hot weather) causing the CD to jam in the player (see figure 1).

3. CD's should not be used that have had more than one label affixed to the CD, this can cause the CD to jam in the player.





4. In vehicles with CD magazine, caution should be taken to insure only one CD is inserted into each disc tray (see figure 2). The correct loading procedures can be found in the Owner's Manual. Failure to follow procedures, the CD player will become inoperative resulting in damage to the player/magazine.

5. In vehicles with the in-dash CD changer caution must be taken to load CD's following the procedures in the Owner's Manual or the CD operations manual provided with the vehicle. Caution should be taken to load CD's only when the CD load Indicator Light is flashing. Not waiting for the indicator light to flash can cause the CD's to jam and may load two CD's in the same slot causing the player to become inoperative requiring service at the dealership.

NOTE:
- Fujitsu 10 (Rodeo - UE) CD player units show "WAIT" if it is not ready for loading

- Nakamichi and Fujitsu 10 (Trooper - UX) CD player units have an amber light that flashes if it is not ready to load.

- Clarion (Axiom - UP) CD player units display "Disc Check" if it is not ready to load.

6. MINI-CD's or odd shaped CD's are not compatible with the CD changer and may cause damage to the player if used, or the CD.

7. Warped CD's should not be loaded into the play as they will cause the (D to jam and may not eject the CD. (When CD's are not in use, eject the discs and place them in their cases. Store them in a cool, dry place, away from direct sunlight.)

8. In order to maintain proper CD operation and sound quality the CD should be cleaned if they get fingerprints, oil or dust on the surfaces. They should be cleaned with a soft clean cloth from center to edge, always in a straight line.

9. The use of scratched or dirty CD's in the player may cause the CD to skip or cause a popping/clicking noise to be heard while they are playing.

If it is determined that a CD player needs repair refer, to Section 7 of the Service Policy and Procedures Manual for Exchange Program procedures and details.