Recall 09V310 - Brake Lamp Switch Replacement: Overview
2010 Service BulletinsCampaign SB10-09-S001
Issue Date: September 2010
AFFECTED VEHICLES
2006-2008 Isuzu I-Series Pick ups
Registered in Alabama, Arizona, Florida, Georgia, Hawaii, Louisiana, Mississippi, Nevada, New Mexico, Puerto Rico, South Carolina, Texas, U.S. Virgin Islands, Utah
INFORMATION
CONDITION
General Motors has decided that a defect which relates to motor vehicle safety exists in 2006 - 2008 model year Isuzu I-Series Pick up vehicles registered in Alabama, Arizona, Florida, Georgia, Hawaii, Louisiana, Mississippi, Nevada, New Mexico, Puerto Rico, South Carolina, Texas, U.S. Virgin Islands, and Utah. Some of these vehicles have a brake lamp switch that may not work as designed due to contamination in the switch. Performance of the brakes is not affected. However this condition could cause the simultaneous loss of all brake lamps or cause all of the brake lamps to stay on continuously. Both of these conditions could fail to warn others of the driver's intentions and could lead to a vehicle crash. Also if equipped the cruise control could become inoperative.
CORRECTION
Service Facilities are to install a new brake lamp switch assembly.
VEHICLES INVOLVED
Involved are 2006 - 2008 model year Isuzu I-Series Pick up vehicles registered in Alabama, Arizona, Florida, Georgia, Hawaii, Louisiana, Mississippi, Nevada, New Mexico, Puerto Rico, South Carolina, Texas, U.S. Virgin Islands, and Utah.
Service Facility Responsibility
Isuzu Service Facilities are required to service all eligible vehicles at no charge to the Owner regardless of mileage age of vehicle or ownership. Whenever a vehicle subject to this campaign is in a dealers vehicle inventory or arrives at the dealership for service the Service Facility must take the necessary steps to ensure that this campaign correction has been made before releasing the vehicle.
Each Isuzu Service Facility will be supplied a copy of the AIMI Campaign Report (AWS-123-1A) listing affected vehicles assigned to that facility. The report contains VIN and detailed owner information obtained from state motor vehicle registration records. The use of such motor vehicle registration data for any other purpose is a violation of the law in several states. Accordingly Service Facilities are urged to limit the use of this listing to the follow-up necessary to complete this campaign.
The National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters customers are told how to contact the National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
PARTS INFORMATION
Parts required to complete this recall are to be obtained from American Isuzu Parts Distribution Network (AIPDN). Please refer to your "involved vehicles listing before ordering parts. Normal orders should be placed on a stock order. In an emergency situation parts should be ordered on a VOR order (Vehicle Off Road).
SERVICE PROCEDURE
1. Remove the stop lamp switch from the vehicle.
a. Disconnect the stop lamp switch electrical connectors (1).
b. Rotate the switch counterclockwise.
c. Remove the switch from the bracket.
d. Remove the switch from the vehicle.
2. Install a new stop lamp switch.
a. Position the switch near the bracket.
b. Ensure the switch key-way is properly indexed to the plastic retainer.
c. Install and adjust the switch.
i. Rotate the switch counterclockwise allowing the retainer to release.
ii. Pull the brake pedal rearward to full stop.
iii. Important: Do not move the brake pedal during switch adjustment as this will cause an overadjusted switch which could cause brake drag.
iv. While holding the brake pedal FIRMLY in position rearward push the switch inward fully until the switch body contacts the brake pedal arm striker plate.
v. At this point the plunger in the switch should be pushed in.
vi. Rotate the switch clockwise until a "click" is heard.
vii. The switch is properly adjusted when there is 7 mm (0.028 in) clearance between the end of the switch barrel and the striker plate on the brake pedal arm.
d. Connect the stop lamp switch electrical connectors (1).
e. Check the switch for proper operation.
CUSTOMER REIMBURSEMENT - For US
All customer requests for reimbursement of previously paid repairs for the recall condition will be handled by the Owner Relations Center not by service facilities.
A Reimbursement Procedure and Claim Form are included with the customer letter.
CUSTOMER REIMBURSEMENT - Puerto Rico and the U.S Virgin Islands
Customer requests for reimbursement of previously paid repairs for the recall condition are to be submitted to the dealer or distributor by September 31, 2011.
When a customer requests reimbursement they must provide the following:
^ Proof of ownership at time of repair.
^ Original paid receipt confirming the amount of repair expense(s) that were not reimbursed a description of the repair and the person or entity performing the repair.
Claims for customer reimbursement on previously paid repairs are to be submitted as required by ICS.
IMPORTANT:
Refer to the Isuzu Service Policies and Procedures Manual for specific procedures regarding customer reimbursement and the form.
CLAIM INFORMATION
1. Submit a claim using the table.
OWNER NOTIFICATION
Isuzu Motors America LLC will send a notification letter to owners of affected vehicles already retailed. Dealers should follow up with all vehicle owners listed in the AIMI Campaign Report (AWS-123-1A) as necessary.