Recall 10V575 - Child Restraint Tether Non-Compliance: Overview
2011 Service BulletinsCampaign SB11-11-S001
Issue Date: JANUARY 2011
Child Restraint Top Tether Anchor Not Accessible for Front Center Seating Position FMVSS NONCOMPLIANCE RECALL NO. 10V-575
AFFECTED VEHICLES
2004-2008 Model Year Isuzu I-Series Truck (TI)
Regular Cab Extended Cab without Rear Seats Equipped with a Front 60/40 Split Bench Seat
SERVICE INFORMATION
CONDITION
General Motors the vehicle manufacturer has decided that certain 2004-2008 model year I-Series regular cab vehicles and extended cab vehicles without a rear seat and equipped with a front 60/40 split bench seat fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) 225 Child Restraint Anchorage Systems. The child restraint top tether anchor for the front center seat position in these vehicles is not accessible as required by the Standard. Without the top tether anchor the child restraint may not be properly secured. FMVSS 225 also requires that the Owner Manual includes a step- by-step procedure for attaching a child restraint top tether to a vehicle top tether anchor.
CORRECTION
Customers will be mailed an Owner Manual Supplement that describes how to install a child restraint using a top tether in the center position. Isuzu Service Facilities are to modify the back panel trim cover to allow access to the top tether anchor if requested by the customer.
SERVICE FACILITY RESPONSIBILITY
Whenever a subject vehicle is presented to the Service Facility for service work the Service Facility must take the necessary steps to ensure that this campaign has been completed prior to releasing the vehicle. Service Facilities are to inspect all eligible vehicles per the procedure attached. Service Facilities must service all vehicles subject to this Noncompliance Recall at no charge to customers regardless of mileage age of vehicle or ownership from this time forward if the customer requests the repair.
It is the Service Facility's responsibility to validate the eligibility of each specific vehicle by using the Isuzu Communications System (ICS) isuzuone.com or by calling the Dealer Support Line.
Service Facilities will also be provided an Affected Vehicle Campaign Report (AW5123) via the Isuzu Communications System. (ICS) This report contains VIN and detailed owner information obtained from state motor vehicle registration records. The use of such motor vehicle registration data for any other purpose is not allowed and improper use may violate State and Federal laws.
OWNER NOTIFICATION
Isuzu Motors America LLC will notify customers of this Noncompliance Recall of their vehicles (see copy of typical customer letter included with this bulletin).
VEHICLES INVOLVED
Involved are certain 2004-2008 model year Isuzu I-Series Truck regular cab vehicles and extended cab vehicles without a rear seat and equipped with a front 60/40 split bench seat.
PARTS INFORMATION
No parts are required for this recall
SERVICE PROCEDURE
1. Move the driver and passenger seats to the full4orward position.
2. Remove the tether access cover. The cover is located on the passenger side of the vehicle.
3. Using a tape measure and pen measure 341 mm (13 7/16 in) from the inboard side of the tether access hole to the center of the second (center) tether access point. Mark the center of the hole with a pen.
4. Using a tape measure and pen measure and mark 461 mm (18 1/8 in) from the bottom of the trim panel upward to the measurement and cross mark the location made in Step 3.
5. Using a 63.5 mm (2.5 in) hole saw cut a hole in the panel to gain access to the center tether access anchor point. Use the marks made in Steps 3 and 4 as your center point for the cut.
6. Clean the edge of the hole with a file. The actual hole will appear slightly larger than shown in the illustration.
7. Clean the debris from the floor using a vacuum cleaner.
8. Reinstall the tether access cover over the passenger side tether access point.
9. Move the driver and passenger seats back to the desired position.
APPLYING THE CAMPAIGN LABEL
1. Using a ball-point pen fill in a campaign label (Part No. 2-90028-700-0) with Campaign Number 10V-575 Isuzu dealer code and repair date.
Affix the campaign label onto the driver's side B-pillar.
WARRANTY CLAIM SUBMISSION
Submit a Campaign Claim with the information indicated.
Refer to the Isuzu ICS Claims Processing Manual for details on Campaign Claim Submission.