Recall - Catalytic Converter: Overview
No. 681May, 1996
To: All Jeep & Eagle Dealers
Subject:
Emissions Recall # 681-- Catalytic Converter
Models:
Vehicles Listed Below Which Are Equipped With a 2.5L Engine and Are Currently Located Outside of California:
^ 1991 Through 1995 Model Year Jeep Cherokee (XJ) Vehicles Built Through February 14, 1995 (MDH 021411)
^ 1991 Through 1995 Model Year Jeep Wrangler (YJ) Vehicles Built Through February 7, 1995 (MDH 020712)
^ 1991 and 1992 Model Year Jeep Comanche (MJ) Vehicles
Failure of the catalytic converter on the above listed vehicles, may cause a vehicle to be in violation of U.S. Environmental Protection Agency (EPA) Emissions Standards. To correct this condition, the catalytic converter must be replaced. Vehicles which are located in California will be serviced under California Emissions Recall # 680.
Details of this service action are explained in the following sections.
Service Procedure Videotape
No videotape of the service procedure for this recall will be provided.
Dealer Notification & Vehicle List
Involved dealers:
Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a copy of this dealer recall notification letter and a list of the involved vehicles by first class mail.
The Vehicle List is arranged in Vehicle Identification Number (VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles as necessary.
All other dealers: Each Jeep & Eagle dealer who does not receive a Vehicle List will receive a copy of this dealer recall notification letter by first class mail.
DIAL System Function 70 and VIP
All involved vehicles will be entered to DIAL System Function 70 and VIP at the time of recall implementation for dealer inquiry by VIN as needed.
Parts
Important:
A quantity of parts will be distributed initially and billed to all involved dealers. This quantity will cover a portion of the total vehicles involved. Additional parts may be ordered as needed to support customer demand.
Each involved dealer, to whom vehicles in the recall were invoiced (or the current dealer at the same street address), will receive enough Catalytic Converter Packages, Recall PN CLER6811 (for 1991 and 1992 model year vehicles), and Recall PN CLKG6812 for (1993, 1994 and 1995 model year vehicles) to service 25% of those vehicles.
Each parts package contains the these components: (see illustration)
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for the service with their dealers. A copy of the owner notification letter is included.
Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer reference as needed.
Completion Reporting and Reimbursement
Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Use the following labor operation number and time allowance:
Labor Operation Time
Number Allowance
Replace Catalytic Converter 11681182 0.7 hours
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
Parts Return
Removed catalytic converters must be returned to the Warranty Material Return Center.
Note:
See Warranty Policy and Procedure Manual, Chapter 6, Subsection H for complete recall claim processing and material return instructions.
Vehicle Not Available
If a vehicle is not available for service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner Notification Form or describe the reason on a postcard and mail to:
Chrysler Corporation
CIMS 482-00-85
800 Chrysler Drive East
Auburn Hills, Michigan 48326-2757
Following the above procedures will expedite the processing of your claim.
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.