Recall - Front Brake Rotors: Overview
No. 747March, 1998
To: All Dodge and Jeep(R) & Eagle Dealers
Subject:
Safety Recall # 747 -- Front Brake Rotors
Models:
^ 1990-1991 Model Year Four Wheel Drive (4WD) Jeep Cherokee and Wagoneer (XJ); Comanche (MJ) and Wrangler (YJ) Vehicles
^ 1993 Model Year Jeep Grand Cherokee and Grand Wagoneer (ZJ) Vehicles
^ 1988 Through 1991 Model Year Eagle Premier and 1990-1991 Dodge Monaco (BB) Vehicles
NOTE:
Only the above vehicles sold or currently registered in "Salt Belt" states (where large amounts of road salt are used for snow and ice removal) are involved.
Corrosion of the front brake rotors on about 290,000 of the above listed vehicles, may cause separation of the rotor disc from the center hub (hat) section. This condition results from operating the vehicle for extended periods in geographic areas using large amounts of road salt for snow and ice removal. Rotor separation may cause a reduction of brake effectiveness for the affected wheel which may increase stopping distance, cause the vehicle to pull to one side when braking and cause an accident without warning. To correct this condition, both front brake rotors must be replaced. This recall does NOT include replacement of any other brake components. If other brake service is required (brake shoe and lining, caliper, etc.), the additional associated costs are the owner's responsibility.
IMPORTANT:
Some of the involved vehicles may be in dealer used vehicle inventory. Dealers should complete this recall service on these vehicles before retail delivery. Dealers should also perform this recall on vehicles in for service as determined by using DIAL System Function 70.
Dealer Notification & Vehicle List
All dealers will receive a copy of this dealer recall notification letter by first class mail. Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a list of their involved vehicles. The Vehicle List is arranged in Vehicle Identification Number (VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.
DIAL System Functions 53, 70 and VIP
All involved vehicles will be entered to DIAL System Functions 53, 70 and VIP at the time of recall implementation for dealer inquiry as needed.
Function 53 provides involved dealers with an updated VIN list of incomplete vehicles. The customer name, address and phone number is listed if known. Parts information is also provided. Completed vehicles are removed from Function 53 within several days of repair claim submission. To use this system, type "53" at the ENTER FUNCTION" prompt, then type "ORD747".
Parts
IMPORTANT:
A quantity of parts will be distributed initially and billed to all involved dealers. This quantity will cover a portion of the total vehicles involved. Additional parts may be ordered as needed to support customer demand.
Each involved dealer, to whom vehicles in the recall were invoiced (or the current dealer at the same street address), will receive enough Brake Rotors to service about 25% of those vehicles. Each part number below is for one brake rotor. Be sure to order two rotors per vehicle.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A copy of the owner notification letter is included.
Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer reference as needed.