Owner Letter

EMISSIONS RECALL TO REPLACE YOUR VEHICLE'S SPARK PLUGS

Dear Jeep(R) Cherokee or Wrangler Owner:

It has been determined that some 1999 Jeep(R) Cherokee and Wrangler vehicles may be in violation of California Emissions Standards.

The problem is...

The spark plugs on your Cherokee or Wrangler (identified on the enclosed form) may fail. This will cause the engine to misfire and illuminate the "Check Engine" light. This could result in hydrocarbon (HC), carbon monoxide (CO) and oxides of nitrogen (NOx) emission levels above the allowable limits, which were established to protect the public health from the dangers of air pollution.

HC emissions consist of unburned fuel that is released into the atmosphere. HC in combination with NOx in the presence of sunlight, can cause the formation of ozone. CO emissions are formed by the incomplete combustion of fuel. These pollutants are the primary components of smog.

What Chrysler and your dealer will do...

Chrysler will repair your vehicle free of charge (parts and labor). To do this, your dealer will replace all of the spark plugs. The work will take about 1A hour to complete. However additional time may be necessary depending on how dealer appointments are scheduled and processed. Chrysler will replace the spark plugs in your vehicle one time only.

What you must do...

^ Simply contact your dealer to schedule a service appointment. Ask the dealer to hold the parts for your vehicle or to order them before your appointment.

^ Bring the enclosed Owner Notification Form with you to your dealer. It explains the required service to the dealer.

If you don't get this done...

The State of California requires the completion of emission recall repairs prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold. Without the free service we are providing, your vehicle may be more likely to fail this test and require that you make costly repairs.

Further, in order to ensure your full protection under the emission warranty provisions, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could be determined as lack of proper maintenance of your vehicle.

How the state knows that the recall has been performed...

State of California regulations require Chrysler to provide the Department of Motor Vehicles with a record of all vehicles which have not had the recall service performed. If your vehicle is not on this list, the state will know that the recall has been completed.

Your dealer will provide you with a Vehicle Emission Recall Proof of Correction Form after the recall service is completed. Be sure to save this form since the California Department of Motor Vehicles may require that you supply it as proof of recall completion.

If you need help...

If you have trouble getting your vehicle repaired, please call the Chrysler Customer Center, toll free, at 1-800-992-1997. A representative will assist you in getting your vehicle repaired.

We are sorry for any inconvenience, but trust you understand our interest in clean air and in your continued satisfaction with our products. Thanks for your attention to this important matter.

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