Audio System - Loud Static Noises
NUMBER: 08-014-02GROUP: Electrical
DATE: September 2, 2002
SUBJECT:
Loud Audible Burst of Static or Distortion From Radio
MODELS:
2002 (DN) Durango
2002 - 2003 (JR) Sebring Sedan/Sebring Convertible/Stratus Sedan
2002 (PL) Neon
2002 - 2003 (RS) Town & Country/Caravan/Voyager
2003 (KJ) Liberty
2003 (PT) PT Cruiser
2003 (TJ) Wrangler
2003 (WJ) Grand Cherokee
NOTE:
THIS BULLETIN APPLIES TO VEHICLES EQUIPPED WITH SALES CODES RBB (AM/FM CASSETTE) OR RBK (AM/FM CD), RADIOS BUILT PRIOR TO JULY 31, 2002 (MDH 0731XX).
SYMPTOM/CONDITION:
The affected radios may exhibit a loud intermittent sound or burst of static within the first 30 seconds of the radio turning on.
DISCUSSION:
This condition only affects the model years/part numbers listed below. The Huntsville service centers are equipped to handle the affected radios on an exchange basis. Make sure to describe the condition as a "static burst" when communicating with the service center.
2002 MY DN/JR/PL/RS with p/n 05091958AA RBK radio will be exchanged with an AB level part.
2003 MY JR/KJ/PT/RS/TJ/WJ with p/n 05054354AF or 05054354AG RBK and p/n 05064335AF or 05064335AG RBB radios will be exchanged with an AH level part.
NOTE:
THIS CONDITION IS CAUSED BY SOFTWARE INTERNAL TO THE RADIO. NO OTHER VEHICLE COMPONENTS OR SYSTEMS ARE AFFECTED.
POLICY:
Information Only