Instruments - Odometer/Trip Switch Not Responsive
NUMBER: 08-039-06GROUP: Electrical
DATE: August 29, 2006
SUBJECT:
Flash - Odometer/Trip Switch Not Responsive
OVERVIEW:
This bulletin involves Flash Reprogramming the Instrument Cluster, Cabin Compartment Node (CCN).
NOTE:
The StarMOBILE(TM) in standalone mode cannot be used for the flash.
MODELS:
2007 (MK-49) Compass
NOTE:
This bulletin applies to vehicles built before August 1, 2006 (MDH 0801XX).
SYMPTOM/CONDITION:
The CCN will not respond to the odometer/trip switch when pressed. This condition will temporarily clear itself if a new warning message is displayed in the odometer.
DIAGNOSIS:
Using a Scan Tool (StarSCAN(R)) with TechCONNECT and the appropriate Diagnostic Procedures, verify all systems are functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding further with this bulletin.
If the customer describes the Symptom/Condition, perform the Repair Procedure.
SPECIAL TOOLS/EQUIPMENT REQUIRED:
REPAIR PROCEDURE - USING THE INTERNET TO RETRIEVE THE FLASH FILE:
NOTE:
The StarMOBILE(TM) in standalone mode cannot be used for the flash.
NOTE:
USE THE StarSCAN(R) TO PERFORM THIS PROCEDURE.
NOTE:
Before performing this Repair Procedure, the operating software in the StarSCAN(R); must be programmed with software release level 7.01 or higher.
The software release level is visible in the blue header at the top of the StarSCAN(R) screen.
NOTE:
The StarSCAN(R) diagnostic scan tool fully supports Internet connectivity. However, to take advantage of this feature you must first configure the StarSCAN(R) for your dealership's network. Make sure the StarSCAN(R) is configured to the dealership's network before proceeding. For instruction on setting up your StarSCAN(R) for the dealer's network refer to either:
"DealerCONNECT > Service > StarSCAN and StarMOBILE tools > Online Documentation", or refer to the StarSCAN(R) Quick Start Networking Guide. The StarSCAN(R) Quick Start Networking Guide is also available on the website under the "Download Center".
NOTE:
If this flash process is interrupted/aborted, the flash should be restarted.
1. Install a battery charger and verify that the charging rate provides approximately 13.5 volts. Set the battery charger to continuous charge. Do not allow the charger to time out during the flash process. Remove the charger from the battery when the flash process is complete.
2. Connect the CH9410 StarSCAN(R) ethernet cable to the StarSCAN(R) and the dealer's network drop.
3. Connect the CH9404 StarSCAN(R) vehicle cable to the StarSCAN(R) and the vehicle data link connector (DLC).
4. Power ON the StarSCAN(R).
5. Select "ECU View"
6. Touch the screen to highlight the CCN in the list of modules.
7. Select "More Options"
8. Select "ECU Flash".
9. Record the "Part Number", displayed on the "Flash CCN" screen, for later reference.
10. Select "Browse for New File". Follow the on screen instructions.
11. Highlight the listed CCN calibration.
12. Select "Download to Scantool".
13. Select "Close" after the download is complete, then select "Back".
14. Select "Update Controller". Follow the on screen instructions.
15. When the CCN update is complete, select "OK". update is complete, select "OK".
16. Verify that the part number changed at the top of the "Flash CCN" screen.
NOTE:
Due to the CCN programming procedure, a DTC may be set in other modules (TCM, BCM, SKREEM, etc.) within the vehicle, if so equipped. Some DTC's may cause the MIL to illuminate. From the "Home" screen select "System View". Then select "All DTCs". Press "Clear All Stored DTCs" if there are any DTCs shown on the list.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.