Recall - PCM Update for A/T Shift Logic: Overview
October 2006Dealer Service Instructions for:
Safety Recall F43
Reprogram PCM Transmission Shift Logic
Models
2007 (KA) Dodge Nitro (built through August 9, 2006 - MDH 080916).
2007 (KJ) Jeep(R) Liberty (built through August 9, 2006 - MDH 080916).
2007 (DR) Dodge Ram Pick Up Truck (1500 Series) (built at the
St.Louis North assembly plant through August 9, 2006 -
MDH 080915).
2007 (HB) Dodge Durango (built through August 14, 2006 - MDH 081406).
2007 (LX) Chrysler 300, Dodge Magnum and Charger (built through
August 10, 2006 - MDH 081017).
2007 (ND) Dodge Dakota (built through August 14, 2006 - MDH 081403).
NOTE: This recall applies only to the above vehicles equipped with a 42RLE
transmission.
IMPORTANT:
Many of the vehicles within the above build periods have already been inspected or repaired and, therefore, have been excluded from this recall.
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The software programmed into the Powertrain Control Module (PCM) on about 4,700 of the above vehicles may allow the transmission to shift into first gear if the operator shifts from "Drive" to "Neutral" and back into the "Drive" position. A shift into first gear at speeds above 40 mph could cause a momentary lock up of the drive wheels, which can result in a crash without prior warning
Repair
The PCM must be reprogrammed (flashed).
Parts Information
Due to the likelihood that the required labels are already in your parts inventory, no labels will be distributed initially. The following label may be ordered as needed.
Each vehicle requires application of the labels shown.
Special Tools
These special tools are required to perform this repair.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by DaimlerChrysler to record recall service completions and provide dealer payments.
Use one of the labor operation numbers and time allowances shown.
Dealer Notification
All dealers will receive three copies of this dealer recall notification letter by mail. To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to DaimlerChrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
Dealers are encouraged to consider alternative scheduling and servicing approaches for this recall. This repair does not require hoists or other full service facility special equipment and is a DaimlerChrysler Mobile Service approved repair.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner's name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services Field Operations
DaimlerChrysler Corporation