Recall - Steering Column Control Module Defect: Overview
May 2009Dealer Service Instructions for:
Safety Recall J13
Steering Column Control Module
Models
2009 (JC) Dodge Journey
NOTE:
This recall applies only to the above vehicles built from February 09, 2009 through February 24, 2009 (MDH 020916 through 022417).
2009 (JK) Jeep(R) Wrangler
NOTE:
This recall applies only to the above vehicles built from February 10, 2009 through February 26, 2009 (MDH 021008 through 022608).
2009 (WK) Jeep(R) Grand Cherokee
(XK) Jeep(R) Commander
NOTE:
This recall applies only to the above vehicles built from February 19, 2009 through February 25, 2009 (MDH 021910 through 022509).
IMPORTANT:
Many of the vehicles within the above build period have already been inspected or repaired and, therefore, have been excluded from this recall.
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The Steering Column Control Module (SCCM) on about 4,300 of the above vehicles may have the squib connector wiring reversed for the driver airbag module. This could cause the driver side airbag not to deploy as intended and increase the risk of injury during a crash.
Repair
The Steering Column Control Module build date code must be inspected on all vehicles. Those vehicles that have Steering Column Control Modules with a Julian date code of 0409, 0419, or 0429 must receive an additional inspection on the driver airbag squib wires. Steering Column Control Modules with suspect driver airbag squib wires must be replace.
Alternate Transportation
Dealers should attempt to minimize customer inconvenience by placing the owner in a loaner vehicle if inspection determines that Steering Column Control Module replacement is required and the vehicle must be held overnight.
Parts Information
There will be no initial parts distribution. Parts should only be ordered after inspection determines the need for replacement.
Special Tools
The special tools are required to perform this repair:
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Use one of the labor operation numbers and time allowances shown.
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Dealer Notification
To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
Dealers are encouraged to consider alternative scheduling and servicing
approaches for this recall. This repair does not require hoists or other full service facility special equipment and is a Chrysler Mobile Service approved repair.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner's name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services Field Operations
Chrysler