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Body/Instruments - R/H Power Mirror Won't Adjust

NUMBER: 23-021-09

GROUP: Body

DATE: July 8, 2009

SUBJECT:
Power Right Side Mirror Will Not Adjust

OVERVIEW:
This bulletin involves removing the stabilizers behind the power right side view mirror.

MODELS:

2009 (WK/WH) Grand Cherokee

NOTE:
This bulletin applies to vehicles equipped with power mirrors only and sales codes (GUT, GUK or GTS) built before June 29, 2009 (0629XX).

SYMPTOM/CONDITION:

The customer may experience the right side view power mirror not adjusting correctly.

DIAGNOSIS:
Operate the right side rear view mirror, If the mirror will not adjust and/or is hesitant perform the repair procedure.

NOTE:
The mirror can be adjusted manually.





PARTS REQUIRED:





SPECIAL TOOLS/EQUIPMENT REQUIRED:

REPAIR PROCEDURE:





1. Remove the mirror glass from the right side rear view mirror assembly using Trim stick C-4755 (Fig. 1).

NOTE:
Insert the trim stick approximately 5 inches behind the mirror between the retaining ring and gently pry back.

NOTE:
The mirror assembly has been removed for demonstration purposes.





2. Remove the stabilizers using pliers pull outboard using a twisting motion (Fig. 2).

NOTE:
If any of the mirror glass mounting surface retainers have been damaged replace the mirror glass.

3. Using a gloved hand re-instal the mirror glass seating into the side view mirror assembly.

POLICY:
Reimbursable within the provisions of the warranty.





TIME ALLOWANCE:





FAILURE CODE:

Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.