Body - Water Leak At Rear Of Headliner
NUMBER: 23-006-13GROUP: Body
DATE: February 06, 2013
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 23-029-11, DATED AUGUST 04,
2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE
HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDITIONAL MODEL YEARS.
SUBJECT:
Waterleak At The Rear Of The Headliner
OVERVIEW:
This bulletin involves inspecting the rear of the headliner for water residual and if necessary sealing the right and/or left roof ditch.
MODELS:
**2009 - 2012** KK Liberty
SYMPTOM/CONDITION:
The customer may notice the headliner is wet in either the right or left rear corners.
DIAGNOSIS:
If the customer describes the symptom, perform the Repair Procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1.Open the tailgate and remove the headliner trim piece at the tailgate opening (1) and partially remove the interior quarter trim panel (2) where the waterleak is suspect (Fig. 1).
2. Perform a water flow test for 20 minutes at the rear of the vehicle and inspect for any water leaking at the rear inner quarter panel of the right and/or left side as shown in (Fig. 2).
3. Was there any water leaking?
a. Yes >>> Proceed to Step # 4.
b. No >>> Continue further diagnosis, this bulletin does not apply.
4. Clean the roof ditch seam at the right and/or left side with isopropyl alcohol and a lint free cloth as designated in (Fig. 3)
5. Apply clear seam sealer to the right and/or left side at the designated areas in (Fig. 4).
NOTE:
Ensure sealer is applied so it overlaps into the upper roof ditch seam as well.
6. Once the sealer has been applied use an acid brush to disperse the sealer bead and assure it filled any voids in the seam.
7. Once the sealer has cured per the manufacturers recommendations water flow test the rear of the vehicle again.
8. Was there any water leaking at the rear inner quarter panel of the right and/or left side as shown in (Fig. 2)?
a. Yes >>> Continue further diagnosis, this bulletin does not apply.
b. No >>> Proceed to Step # 9.
9. Re-secure the interior quarter panel trim and install the rear upper headliner trim.
10. Return the vehicle to the customer.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.