Body - Water Leak Repair Manual Availability
NUMBER: 23-005-09 REV. AGROUP: Body
DATE: August 12, 2009
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETINS 23-002-08, DATED JANUARY 15, 2008, 23-020-08, DATED JUNE 20, 2008, 23-025-08, DATED AUGUST 26, 2008, AND 23-005-09, DATED MARCH 24, 2009 WHICH SHOULD BE REMOVED FROM YOUR FILES. THIS IS A COMPLETE REVISION AND NO ASTERISKS HAVE BEEN USED TO HIGHLIGHT REVISIONS.
SUBJECT:
Hard Top / Soft Top Water Leak Diagnosis
OVERVIEW:
This bulletin introduces a New Water Leak Repair Manual that should be followed whenever a vehicle is brought in with water leak concerns.
MODELS:
2007 - 2009 (JK) Wrangler
NOTE:
This bulletin applies to vehicles equipped with a soft top, dual top and targa top (sales code GWK, VJO, AEM and VJX).
SYMPTOM/CONDITION:
Water leaks from hard or soft top and water on the carpet.
DIAGNOSIS:
A new approach to addressing water leak concerns on Wrangler models has been developed and is announced with this Service Bulletin. The New Manual can be accessed through DealerCONNECT > Efiles. The file is found in the Service section > STAR Center > Misc Documents > JK Water Leak Repair Manual. The manual provides detailed color graphics and instructions to address many of the leak concerns associated with the Soft or Hard top models. The manual is broken out by leak category (as listed) and provides all the necessary information and latest methods to make effective repairs. The Labor Operations listed in the Service Bulletin can be used based on repair methods used in the manual.
The JK Water Leak Repair Manual has a diagnosis road map that includes the following customer concerns:
i. Water is on center of Instrument Panel / Shifter
ii. Water is on door trim panel or Instrument Panel at A-pillar
iii. Water at rear hard top panel / B-pillar
iv. Water is on the front carpet
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.