Canada - Campaign - Primary Hood Latches
BulletinH38
Issue Date
2008-12-09
IMPORTANT
DEALER SERVICE INSTRUCTIONS
CUSTOMER SATISFACTION NOTIFICATION H38 PRIMARY HOOD LATCHES
MODELS:
2009 (JK) Jeep(R) Wrangler
NOTE:
This notification applies only to the above vehicles built from August 13, 2008 through October 02, 2008 (MDH 081317 through 100219).
^ The two primary hood latches on about 1,240 of the above vehicles may have been incorrectly manufactured and could fail. A primary hood latch failure on one side of the hood can cause the hood to flutter on the affected side. If both primary latches fail, the hood can lift to the secondary hood latch position while driving.
^ To correct this condition, both primary hood latches must be replaced.
Recall and Parts Information
Canadian Recall Service Instructions and Part Numbers can be different. Always use the attached Canadian Recall Notification for service instructions and parts information.
This Canadian Recall Notification can also be found in DealerCONNECT - See below:
DealerCONNECT > Service > In the Repair section TechCONNECT > 30 - CANADIAN RECALLS
The V.I.N. range for vehicles involved in this campaign is as follows:
1J4GA39109L705914 - 1J4FA24109L726758
DEALER VIN LISTS Located in DealerCONNECT - Global Recall System (GRS)
GRS has been developed to provide dealers with an up-to-date list of involved vehicles by recall number and by dealer code. Owners known to Chrysler are also listed. Involved vehicles will be removed from the GRS within several days of submitting repair claims.
To use the GRS in DealerCONNECT, you first need to click on the Service tab and then in the Repair section click on Global Recall System. Your dealer's VIN list for each Recall can be sorted by: Unsold Vehicles (at the time of Recall launch), Phone Number, City Name, Zip Code (Postal Code) or VIN.
Dealer Information
Owner Letter