Canada - Campaign - L15 Right Side Door Latches
BulletinL15
Issue Date
2011-07-12
IMPORTANT
DEALER SERVICE INSTRUCTIONS
CUSTOMER SATISFACTION NOTIFICATION L15 RIGHT SIDE DOOR LATCHES
MODELS:
2010 (JC) Dodge Journey
NOTE:
This notification applies only to the above vehicles equipped with power door locks (sales code JPB) built through August 20, 2010 (MDH 082023).
2010 - 2011 (KA) Dodge Nitro
(KK) Jeep Liberty
NOTE:
This notification applies only to the above vehicles equipped with power door locks (sales code JPH) built through August 18, 2010 (MDH 081812).
^ The right front door latch and right rear door latch on about 5,800 the above vehicles may develop a ratcheting sound while using the power door locks.
^ To correct this condition, the right front door latch and rear door latch must be replaced.
Recall and Parts Information
Canadian Recall Service Instructions and Part Numbers can be different. Always use the attached Canadian Recall Notification for service instructions and parts information.
This Canadian Recall Notification can also be found in DealerCONNECT - See below:
DealerCONNECT > Service > In the Repair section TechCONNECT > 30 - CANADIAN RECALLS
The V.I.N. range for vehicles involved in this campaign is as follows:
3D4PG5FVXAT210381 - 3D4PG5FV5AT251498
1J4PN2GK4BW500112 - 1J4PN2GK2BW514560
1J4PN5GK3AW175582 - 1J4PN5GK3AW175582
DEALER VIN LISTS Located in DealerCONNECT - Global Recall System (GRS)
GRS has been developed to provide dealers with an up-to-date list of involved vehicles by recall number and by dealer code. Owners known to Chrysler are also listed. Involved vehicles will be removed from the GRS within several days of submitting repair claims.
To use the GRS in DealerCONNECT, you first need to click on the Service tab and then in the Repair section click on Global Recall System. Your dealer's VIN list for each Recall can be sorted by: Unsold Vehicles (at the time of Recall launch), Phone Number, City Name, Zip Code (Postal Code) or VIN.
Dealer Information
Owner Letter