Recall - Master Cylinder Brake Tube Replacement: Overview
August 2010Dealer Service Instructions for:
Safety Recall K15
Master Cylinder Brake Tube(s)
Models
2010 (DS) Ram Truck 1500 series
NOTE:
This recall applies only to the above vehicles built from April 21, 2010 through May 17, 2010 (MDH 042123 through 051716).
2010 (JK) Jeep(R) Wrangler
NOTE:
This recall applies only to the above vehicles built from April 22, 2010 through May 19, 2010 (MDH 042200 through 051923).
2010 (KA) Dodge Nitro
2010 (KK) Jeep(R) Liberty
NOTE:
This recall applies only to the above vehicles built from April 23, 2010 through May 17, 2010 (MDH 042304 through 051714).
IMPORTANT:
Many of the vehicles within the above build period have already
been repaired and, therefore, have been excluded from this recall.
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The master cylinder-to-hydraulic control unit brake tube(s) on about 20,600 of the above vehicles may have been built with an improperly formed flare that could cause brake fluid leakage. A brake fluid leak could increase the vehicle's stopping distance and cause a crash without warning.
Repair
The master cylinder brake tube(s) must be replaced.
Parts Information
Due to the small number of involved vehicles, no brake tubes will be distributed initially.
Dealers should order the Part package for each vehicle at the time appointments are scheduled to assure that the part is available when the customer arrives.
NOTE:
The Minimum Sales Quantity (MSQ) for this item is 24 bottles.
Special Tools
No special tools are required to perform this repair.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Use one of the labor operation numbers and time allowances shown.
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Dealer Notification
To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete
vehicles. The owner's name, address and phone number are listed if known.
Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services Field Operations
Chrysler Group LLC