Canada - Campaign - L03 Door Latches
BulletinL03
Issue Date
2011-03-15
IMPORTANT
DEALER SERVICE INSTRUCTIONS
CUSTOMER SATISFACTION NOTIFICATION L03 DOOR LATCHES
MODELS:
2011 (DS) Ram Truck (1500 Series) Pick up
2011 (D2) Ram Truck (3500 Series) Pick up
2011 (DD) Ram Truck (3500 Series) Cab Chassis
2011 (DJ) Ram Truck (2500 Series) Pick up
2011 (DP) Ram Truck (4500/5500 Series) Cab Chassis
2010-2011 (JK) Jeep(R) Wrangler
NOTE:
This notification applies only to the above vehicles equipped with power door locks (sales code JPB) built from July 01, 2010 through November 23, 2010 (MDH 070100 through 112312).
^ The right front door latch, right rear door latch and/or swing gate latch on about 4,500 the above vehicles develop a ratcheting sound while using the power door locks.
^ To correct this condition, the right front door latch, right rear door latch and Wrangler swing gate latch must be inspected and replaced if necessary.
Recall and Parts Information
Canadian Recall Service Instructions and Part Numbers can be different. Always use the attached Canadian Recall Notification for service instructions and parts information.
This Canadian Recall Notification can also be found in DealerCONNECT - See below:
DealerCONNECT > Service > In the Repair section TechCONNECT > 30 - CANADIAN RECALLS
The V.I.N. range for vehicles involved in this campaign is as follows:
1J4BA5H12AL193214 - 1J4BA5H11AL222427
3D6WZ4CL1BG500383 - 3D7TP2CL8BG556037
1J4BA5H10BL500204 - 1J4BA5H10BL521859
1D7RB1GP2BS500300 - 1D7RV1CT7BS580039
DEALER VIN LISTS Located in DealerCONNECT - Global Recall System (GRS)
GRS has been developed to provide dealers with an up-to-date list of involved vehicles by recall number and by dealer code. Owners known to Chrysler are also listed. Involved vehicles will be removed from the GRS within several days of submitting repair claims.
To use the GRS in DealerCONNECT, you first need to click on the Service tab and then in the Repair section click on Global Recall System. Your dealer's VIN list for each Recall can be sorted by: Unsold Vehicles (at the time of Recall launch), Phone Number, City Name, Zip Code (Postal Code) or VIN.
Dealer Information
Owner Letter