Interior - Proper Floor Mat Installation
Model All ModelGroup General Information(10)
Number KT2008070101
Date Tuesday, July 01, 2008
Area N.America
Subject
Proper Floor Mat Installation - All models (Revised)
- Description
This Pitstop article addresses installation of floor mats in all Kia vehicles. Improper floor mat installation may interfere with proper vehicle operation.
It is not acceptable to layer or place any driver's side floor mat over an existing floor mat as they are specifically designed to fit individually. This includes additional carpeted floor mats or rubberized all weather floor mats.
During installation, floor mats must be locked in place using the carpet retension post or carpet hooks, if so equipped. On vehicles equipped with carpet retension post, the mats must be fully inserted over the retension post with significant downward pressure to cause a "click" sound to occur, indicating that the floor mat has properly installed and locked onto the retension post.
Customer who purchase floor mats to self-install should be advised at time of purchase of proper floor mat installation. They should be reminded to remove any previously installed driver's side floor mat first, and not place any additional floor mat on top of an existing driver's floor mat.
Anytime a customer complaint is alleged that may be attributed to improper floor mat installation and/or usage, the condition must be noted on the customer repair order and the customer advised accordingly. Additional, with or without a customer complaint, all improper floor mat installation and/or usage should be recorded on the repair order, and the customer informed of potential problems with the operation of the vehicle.