Towing Information: Service and Repair

Towing
If the vehicle needs to be towed, call a professional towing service. Never tow vehicle with just a rope or chain. It is very dangerous.
If the vehicle cannot be transported by flat-bed, if should be towed with the front wheels off the ground. If due to damage, the vehicle must be toward with the front wheels on the ground, do the following :
Manual Transmission
- Release the parking brake.
- Shift the transmission to neutral
Automatic Transmission
- Release the parking brake.
- Start the engine.
- Shift to [D] position, then [N] position.
- Turn off the engine.

CAUTION:
- Improper towing preparation will damage the transmission. Follow the above procedure exactly. If you cannot shift the transmission or start the engine(automatic transmission), your vehicle must be transported on a flatbed.
- It is the best to tow vehicle no farther than 19miles (30km), and keep the speed below 30mph (50km/h).
- Trying to lift or tow your vehicle by the bumpers will cause serious damage. The bumpers are not designed to support the vehicle's weight.

Front :





Rear :





Towing when the ECS is malfunction
If the ECS malfunction indicator illuminates when there is no air in the suspension, the vehicle height will be very low, so do not drive to protect the vehicle from the projections on the surface of the ground.
Take your vehicle to an authorized KIA dealer by towing the vehicle and have the system checked.