Recall - R/H Output Gear/Intermediate Shaft Alignment
NUMBER SC 089 [Rev 1, 6/6/2011]GROUP Safety Recall Campaign
DATE April 20110
MODEL 2011MY Sorento (XM) w/2WD & 2.4L Engine
VOLUNTARY SAFETY RECALL CAMPAIGN
SUBJECT: 2011MY KIA SORENTO (XM) INTERMEDIATE SHAFT (SC089)
NEW/REVISED INFORMATION
This bulletin provides information for the voluntary safety recall campaign relating to the intermediate shaft misalignment correction on some 2011 Sorento (XM) 2WD vehicles equipped with automatic transmission produced from the start of production through 5/22/2010. To correct the intermediate shaft misalignment issue follow the repair procedure outlined below to replace the right side output gear and intermediate shaft.
*NOTICE
There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected 2011MY Sorento (XM) until it has been repaired pursuant to the procedures set forth in this bulletin.
*NOTICE
All vehicles potentially subject to this campaign should be verified to be not completed. WebDCS > Warranty Coverage > Warranty Coverage Inquiry > Check Open Campaign Status.
*NOTICE
To improve customer satisfaction, always remember to refer to WebDCS Warranty Coverage (validation) Inquiry Screen (Service > Warranty Coverage > Warranty Coverage Inquiry) for a list of any additional campaigns or service actions that may need to be performed on the vehicle before returning it to the customer.
Precautions before starting this repair
^ Ensure your work area is clean during this procedure
^ Clean mating surfaces as instructed
^ Clean out bolt holes as instructed
^ Ensure 0-rings are present and are not damaged
^ Do Not use excessive amount of RTV as blockage and restricting of hydraulic passages can occur
SERVICE PROCEDURE
AFFECTED PRODUCTION RANGE
REQUIRED PARTS
WARRANTY CLAIM INFORMATION