Campaign - Axle Intermediate Shaft Noise
GROUP Service CampaignNUMBER SC 082 [Rev 5]
MODEL 2011MY Sorento (XM)
DATE October 2010
NOTICE
This bulletin provides information related to some 2011 Sorento (XM) vehicles built from October 23, 2009 to May 22, 2010 with 2.4L engines and automatic transmissions. Although some customers might not have a direct complaint related to a clunk or squealing noise from the intermediate shaft, Kia recommends that all 2.4L engine vehicles with automatic transmissions be repaired for this concern. Kia is asking that dealers implement two countermeasures simultaneously to correct abnormal intermediate shaft noise by following the procedure outlined below. Machine a chamfer (angle) into the intermediate shaft bearing bracket, and apply 1.5 to 2.5 grams of McLube MoS2400 grease (Petroleum Grease with Molybdenum Disulfide) to the splines in the transmission.
NOTICE
Confirm that campaign has not already been performed on vehicle by checking WebDCS > Warranty Coverage > Warranty Coverage Inquiry > Check Open campaign Status.
NOTICE
To assure complete customer satisfaction, always remember to refer to WebDCS Warranty Coverage (validation) Inquiry Screen (Service > Warranty Coverage > Warranty coverage Inquiry) for a list of any additional campaigns that may need to be performed on the vehicle before returning it to the customer.
Inspection Procedure:
Open the hood and check for SC082 campaign completion label above the driver's side fuse box. If label exists NO FURTHER ACTION IS REQUIRED
If label does not exist continue to step one (1) of Service Procedure outlined below
Service Procedure:
1. Remove intermediate axle shaft as required.
a. Remove 0-ring if present.
b. Clean out rust with compressed air as required
c. Blow out debris and clean the axle shaft splines.
0-Ring replacement: 2WD models only as indicated by arrow; install new 0-ring into the groove (use McLube MoS2-400 to lubricate the 0-ring before installing).
NOTICE
Please refer to the Service Manual for removal procedure of the intermediate shaft.
2. Once the intermediate shaft has been removed, the bearing bracket must be ground to eliminate the interference between the bearing bracket and the engine block.
NOTICE
Replacement service parts do not require the bracket to be modified, all current PCD stock are of the new design.
3. After machining the bearing bracket apply McLube MoS2A00 high temperature grease to the splines in the transmission. After applying grease remove any over run from the oil seal case and housing.
4. Reinstall intermediate shaft and confirm intermediate shaft bracket is fully seated to engine block (No gap between engine block and bracket at bolt mounting point).
5. Re-install all components in the reverse order of removal.
NOTICE
Check and make sure all fasteners are properly torqued according to the applicable Service Information on KGIS. Install new cotter pins in the tie rod, lower ball joint and front hub castle nuts.
6. Apply Campaign Completion Label as indicated.
AFFECTED PRODUCTION RANGE
REQUIRED PARTS
WARRANTY CLAIM INFORMATION
NOTICE
TO assure complete customer satisfaction, always remember to refer to WebDCS Warranty Coverage (validation) Inquiry Screen (Service > Warranty coverage > Warranty Coverage Inquiry) for a list of any additional campaigns that may need to be performed on the vehicle before returning it to the customer.