Campaign - Driver's Power Window Switch Replacement
GROUP Service CampaignNUMBER SC086
MODEL 2011MY Sportage (SL)
DATE November 2010
VOLUNTARY SERVICE CAMPAIGN
SUBJECT:
2011MY SPORTAGE LX DRIVER'S SIDE POWER WINDOW SWITCH ASSEMBLY VOLUNTARY SERVICE CAMPAIGN
This bulletin provides information relating to some LX Sportage vehicles equipped with "Auto Down" function and produced from the start of production through October 27, 2010. In affected vehicles the window may not raise or lower even though the power window switch is actuated. To correct this condition and improve customer satisfaction Kia is launching this Service Campaign and replacing the power window switch module assembly on all affected 2011 Sportage vehicles that fall within the vehicle production range Kia is requesting the completion of this Service Campaign on all affected 2011 MY Sportage vehicles in dealer stock prior to retail sales.
*NOTICE
WebDCS must be checked to confirm that SC086 has not been previously done on any vehicle without a campaign completion label. WebDCS > Warranty Coverage > Warranty Coverage Inquiry > Check Open Campaign Status
To assure complete customer satisfaction remember to check for any additional open campaigns before returning the vehicle to the customer.
Inspection Procedure:
Open the hood and check for SC086 campaign completion label above the drivers side fuse box If label exists NO FURTHER ACTION IS REQUIRED
If label does not exist continue to step one (1) of Service Procedure outlined below.
Service Procedure:
1. Remove the drivers door quadrant interior cover (A).
Remove the interior handle cover (B), and then the three (3) door trim mounting screws including the screw.
*NOTICE
The locations of the screws are indicated by the larger arrows, including the screw behind the interior handle cover (B).
2. Disconnect the interior handle cage; then disconnect tweeter speaker and power window connector from the door trim; then remove the door trim.
3. Remove the six (6) power window switch mounting screws (circles), and then remove the power window switch module assembly from the door trim as shown in the photo.
4. Unsnap the locking tabs that secure the power window switch module assembly (C) to the power window switch case (D), and then separate the module assembly from the case.
5. Replace the power window switch module assembly (C) with an new improved assembly into switch case (D)
Install all the removed components in reverse order of removal.
Test power window switch operation several times before releasing vehicle.
6. Attach campaign completion label above the driver's side fuse box.
AFFECTED PRODUCTION RANGE
REQUIRED PARTS
WARRANTY CLAIM INFORMATION
*NOTICE
To assure complete customer satisfaction, always remember to refer to WebDCS Warranty Coverage (validation) Inquiry Screen (Service > Warranty Coverage > Warranty Coverage Inquiry) for a list of any additional campaigns that may need to be performed on the vehicle before returning it to the customer.
*NOTICE
WebDCS must be checked to confirm that SC086 has not been previously performed on any vehicle without a campaign completion label. WebDCS > Warranty Coverage > Warranty Coverage Inquiry > Check Open Campaign Status
To assure complete customer satisfaction, remember to check for any additional open campaigns before returning the vehicle to the customer.