Campaign SA124 - XM Navigation(R) Software Update
NUMBER 036GROUP ELE
DATE May 2012
MODEL Sorento (XM) 2012/2013MY
SUBJECT: SERVICE ACTION: 2012-2013 XM NAVIGATION SYSTEM (AVN) SOFTWARE UPDATE (SA 124)
This bulletin describes the procedure to update the software in the 2012-2013MY Sorento vehicles produced from September 28, 2011 to March 13, 2012 with Navigation system (AVN). Navigation Software version V_777 should be upgraded to V_777_3 to prevent the Caution/Agree screen from freezing up. If Navigation Software version is V_777, follow the procedures outlined in this TSB. Kia is requesting the completion of this Service Action on all affected vehicles in dealer stock prior to delivery. Before conducting the procedure, verify that the vehicle is included in the list of the affected VINs.
*NOTICE
A Service Action is a repair program without customer notification that is performed during the warranty period. Any dealer requesting to perform this repair outside the warranty period will require DPSM approval.
Repair status for a VIN is provided on WebDCS (Service> Warranty Coverage>Warranty Coverage Inquiry> Campaign Information). Not completed Recall / Service Action reports are available on WebDCS (Consumer Affairs> Not Completed Recall> Recall VIN> Select Report), which includes a list of affected vehicles.
This issue number is SA124.
Download Upgrade Software From KGIS
Software Upgrade Procedure
AFFECTED VEHICLE PRODUCTION RANGE
WARRANTY CLAIM INFORMATION