CD Changer - Will Not Eject Magazine
No: 86/24/97/NASRef: WSM Section 86
Issue: 1
Dale: 10/06/97
PRIDE V 6-26
Clarion CD Changer Cleaning and Eject Procedure
AFFECTED VEHICLE RANGE:
RANGE ROVER (LP) All equipped with Clarion CD Changer
DEFENDER (LD)
SITUATION:
CD PLAYER WILL NOT EJECT MAGAZINE/POOR SOUND QUALITY
In some cases the CD changer will not eject the magazine. A dirty optical lens will adversely affect the sound quality.
RESOLUTION:
MANUALLY EJECT MAGAZINE AND CLEAN GUIDE ROLLERS
In order to resolve the customer concern, use the procedure detailed below to manually eject the magazine and clean guide rollers. As an aid to diagnosis, included is a chart of the current error codes.
WARNING:
Do not use a cleaning disc in attempt to clean the changer. The manufacturer has found that a cleaning disc will actually take grease from the guide shaft on the mechanism and brush it over the optical lens causing permanent damage.
PARTS INFORMATION:
Information only
WARRANTY CLAIMS:
Information only
Normal warranty policy and procedures apply
REPAIR PROCEDURE:
MANUAL RELEASE OF MAGAZINE
NOTE:
The manual release will only work if:
^ All CD's are back in the magazine as seen through the small window opening on the magazine.
^ The CD is fully loaded inside the unit.
If there is a CD jammed between the magazine and the internal mechanism, the magazine will not release manually and must be returned to Clarion for service.
1. Insert a small paper clip or paper clip sized probe in the small opening located to the left of the DIN cable connector as shown in Figure 1.
2. Push the paper clip into the small hole until you feel it come to a stop. Then press lightly to engage the release mechanism until the magazine releases
3. Remove the magazine from the unit and inspect for damage.
4. Replace unit if necessary.
CLEANING THE GUIDE ROLLERS
1. Open the slide door and identify the magazine eject plate located in the center of the opening in the rear (Figure 2).
NOTE:
In order for the guide rollers to turn the changer unit must be connected to the head unit for power supply. Pressing the eject plate will cause the rollers to turn, one in a clockwise direction and the other in a counter clockwise direction.
2. Use a pen or plastic probe to press and hold the eject plate.
3. Dip the end of a cotton swab in the alcohol solution and rub across the rollers while they are turning.
4. Repeat this procedure until the rollers are clean.
NOTE:
If the CD fails to function and there are no error codes shown in the display, there may be a poor connection of the DIN cable. Ensure that the cable is securely fitted at both the head unit and the CD changer.