Campaign - Navigation System Software Update
No: SB134Ref:
Issue: 1
Date: 11/07/03
SERVICE ACTION
NAV Display Inoperative in Cold Weather Conditions
AFFECTED VEHICLE RANGE:
New Range Rover (LM) 4A140442 to 4A153286
SITUATION:
INOPERATIVE NAV DISPLAY
Vehicles within the above VIN range can exhibit a condition in cold ambient conditions where the NAV display will not function.
RESOLUTION:
INSTALLATION OF NEW SOFTWARE CONFIGURATION
NOTE:
This Service Action is for un-sold vehicles held in Retailer inventory only.
Prior to retail sale update the Satellite Navigation system software utilizing the latest navigation CD (LRL0568 Edition 2).
PARTS INFORMATION:
LRN0002LABEL Campaign Label Qty 1 (NOTE: Sold in quantity pack of 100)
TOOL INFORMATION:
Satellite Navigation Program Disc LRL0568 Edition 2
AS400 WARRANTY CLAIMS:
H134 (Option A) Time 0.20 hrs.
Download new SAT NAV software
H134 (Option B) Time 0.40 hrs.
Download new SAT NAV software. Includes Drive-in/Drive-out time.
DDW WARRANTY CLAIMS:
Warranty claims should be submitted quoting program code B134 together with the option code. This will result in payment of stated time and where applicable parts/miscellaneous expense.
The SRO information listed in the Table has been included for information only. Do not enter the SRO onto the claim. The options that allow for drive in/drive out may only be claimed when the vehicle has been brought into the workshop for this action alone to be undertaken.
Normal warranty policy and procedures apply.
Material allowance is included in labor operation.
REPAIR PROCEDURE
INSTALL NEW NAV SOFTWARE
NOTE:
It is important to verify that the unsold vehicle is subject to this Service Action and has not had the repair performed at the Port of Entry.
1. Verify that the vehicle is subject to the Service Action.
NOTE:
It is important to ensure that the engine remains running until the software re-configuration procedure is complete and that electrical loads are minimized.
2. Apply handbrake and start the engine.
3. Verify that the radio/audio system is turned off.
4. Turn off all possible electrical loads such as air conditioning and heated seats.
CAUTION:
Switching off the ignition during the software re-configuration procedure may cause the Satellite Navigation system to malfunction.
5. Open the tailgate, and pull off the trim panel on the left hand side of the luggage compartment to reveal the Satellite Navigation system control unit.
NOTE:
Inserting a map CD into the Satellite Navigation system for approximately one minute will ensure that the Satellite Navigation system is out of its "safe transit" mode and allow it to subsequently save the updated software.
6. Insert customer's navigation map CD into the Satellite Navigation system for at least one minute.
CAUTION:
It is very important that the re-configuration procedure is not interrupted during the software update time. Buttons should NOT be pressed and the ignition MUST NOT be switched off, or system malfunction may occur.
NOTE:
The system will automatically load the software. The screen will alternately darken and lighten for up to 20 seconds and may flicker or display German text. A message will appear warning that software will be loaded, followed by a bar graph showing progress. The software re-configuration procedure will take several minutes. The CD will automatically be ejected and the system will request you to remove the CD when the download is complete.
7. After at least one minute, remove the map CD and insert the software CD (LRL0568 issue 2).
8. Ensure that no interruption to the software download process occurs.
CAUTION:
There MUST NOT be a CD in the Satellite Navigation system when "OK" is pressed.
9. When the software re-configuration procedure is complete, remove the software CD.
10. After the software CD is removed, press OK.
NOTE:
The Satellite Navigation system will shut down and restart. This may take up to a minute. This operation must not be interrupted.
11. Wait for the Satellite Navigation system to shut down and then restart.
12. When the main menu screen has returned to the display, insert the map CD into the Satellite Navigation system.
13. Leave the tailgate open, switch off the ignition and remove the ignition key.
CAUTION:
Opening or closing vehicle doors during NAV shutdown will restart the shutdown timer each time, prolonging the shutdown period. The red power LED indicator will go out when the Satellite Navigation system computer is shut down.
14. Wait approximately 60 seconds without closing any doors and observe that the red power LED on the NAV computer is extinguished.
15. Switch on the ignition, and verify that the Satellite Navigation system powers up correctly displaying the Land Rover logo.
16. Switch off the ignition.
17. Install the trim panel in the left hand side of the luggage compartment.
INSTALL CAMPAIGN LABEL
NOTE:
Campaign labels may have multiple Campaign numbers written on them if multiple campaigns are performed at the same time.
1. When all specified repairs have been accomplished, prepare the campaign label (LRN0002LABEL) as follows:
a) Place the label on a hard surface.
b) Use a ballpoint pen to neatly write/scribe in the bare aluminum areas of the label the following information:
^ Service Campaign code "B134"
^ Your retailer code
^ The date of repair
2. Clean all grease and dirt from the radiator support member.
3. Peel the completed campaign label from the backing paper and position it on the cleaned area.
4. Roll the label with the special roller tool to ensure proper adhesion.