Mirrors - Don't Move in the Anticipated Directions
No.: LTB00042Issue: 2
Date: 14 April 2008
ISSUE "2" CHANGES ARE HIGHLIGHTED WITH GRAY BACKGROUNDS AND SHOWN WITH ASTERISKS.
SECTION: 501-00
Automatic Side Mirror Dipping Feature - Repair Procedure
AFFECTED VEHICLE RANGE
CONDITION SUMMARY:
MIRROR DOES NOT MOVE IN ANTICIPATED PATTERNS
*NOTE:
REFER TO SPECIAL SERVICE MESSAGE (SSM) 33984 FOR A CUSTOMER CONCERN OF THE MIRRORS MOVING UPWARDS WHEN REVERSE GEAR IS SELECTED. DO NOT FOLLOW THE REPAIR PROCEDURE OUTLINED IN THIS BULLETIN.*
Situation:
Some sequences of ignition cycles/gear positions (involving reverse) can cause the control software within the driver's seat module to become confused and lose the mirror memory position or learn an incorrect driving position. A customer may complain of any of the following conditions:
^ Memory mirrors are in the incorrect position after unlocking and entering the vehicle.
^ Memory mirrors are not returning to their correct driving position after a reverse maneuver has been completed and the gear selector has been moved out of reverse.
^ On vehicles with the 'Lazy Entry' feature enabled, the following sequence will result in the mirrors incorrectly moving to the dipped position:
> Ignition 'ON'.
> Select reverse gear - mirrors move to dipped position.
> Ignition 'ON' - auxiliary.
> De-select reverse gear - mirrors move to driving position.
> Lock the vehicle.
> Unlock the vehicle - mirrors move to the dipped position (INCORRECT).
^ On vehicles with the 'Lazy Entry' feature enabled, the normal driving position may drift if the following sequence is repeated for a number of cycles:
> Ignition 'ON'.
> Select reverse gear (mirrors move to dipped position).
> De-select reverse gear (mirrors move to driving position).
> Ignition 'ON' - auxiliary - key-in - key-out.
> Lock the vehicle.
> Unlock the vehicle.
> Key in - auxiliary.
NOTE:
The mirrors may be repositioned using the normal mirror adjustment functionality.
Action:
Should a customer express concern, install a new driver seat module following the Repair Procedure in this bulletin.
PARTS
WARRANTY
NOTE:
Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only. Always refer to DDW to obtain the latest repair time.
NOTE:
All other mirror issues other than those described in the Condition Summary will require further investigation to be carried out as a separate Warranty Claim. DDW requires the use of causal part numbers. Labor only claims must show the causal part number with a quantity of zero.
REPAIR PROCEDURE
CONFIRM MEMORY SEAT FEATURE IS PRESENT AND REPLACE CONTROL MODULE
NOTE:
Automatic mirror dipping is a feature unique to vehicles with driver's seat memory.
1. Confirm that the vehicle has driver's seat memory.
2. Raise the driver's seat to highest position to gain access.
3. Release the four retaining clips and remove the seat front base cover. (Figure 1)
4. Undo and remove the two driver seat module Torx screws. (Figure 1)
5. Disconnect the five electrical connectors from the module.
6. Remove the seat module.
7. Install the new seat module as follows:
^ Connect the five electrical connectors.
^ Install and tighten the two seat module Torx screws to 2.5 Nm (22 lbf in).
8. Install the seat front base cover, ensuring all four retaining clips are secure.
9. Turn ignition 'ON'.
NOTE:
When a replacement memory control module is installed to a seat it must be initialized so that the control module can learn the seat's maximum and minimum adjustment values.
10. Adjust all the seat movement axes (slide, recline, height and tilt) from one end of travel to the other.
11. Turn ignition 'OFF.