Pinpoint Tests
Pin Point Test
PINPOINT TEST G1447821p1 : Smart Key Not Found - Refer to Handbook
G1447821t1 : Ignition Mode Fails To Switch On
NOTE:
In normal operation, pressing the start button for one second will cause the vehicle to enter the ignition mode. If the procedures below are followed the engine should crank
NOTE:
For automatic transmission vehicles, ensure the brake pedal is depressed and the park or neutral selected
NOTE:
For manual transmission vehicles ensure the clutch is fully depressed
1 Ensure the smart Key is within the cabin area. Check the smart key is not close to any electrical devices e.g. Smart phones, laptops, laptop cases, games consoles and game console bags, briefcases, metal objects etc. All can affect the system performance and may block its communication with the vehicle. If the smart key battery low warning message has been displayed it is likely that the smart key battery has insufficient charge. Refer to section 'Back Up Start' for 10MY onwards
- Has the vehicle started?
->Yes
No further action required
->No
Check and install a new battery as required. Clear the DTC and retest. If the problem persists, contact dealer technical support
PINPOINT TEST G1447821p2 : Back Up Start - 10MY Onwards - Smart Key Not Found - Refer to Handbook
G1447821t2 : Ignition Mode Fails To Switch On
NOTE:
In normal operation, pressing the start button for one second will cause the vehicle to enter the ignition mode. If the procedures below are followed the engine should crank
NOTE:
For automatic transmission vehicles, ensure the brake pedal is depressed and the park or neutral selected
NOTE:
For manual transmission vehicles ensure the clutch is fully depressed
1
2
On pressing the start button, smart key not found. When this warning is displayed the smart key should be brought into close proximity with the immobilize antenna unit. For the location of the immobilize antenna unit, see illustration. Hold the key in the location and press the start button again. If this process fails the first time, try repositioning the key around the immobilize antenna unit location, repeat the sequence again
- Has the vehicle started?
->Yes
No further action required
->No
Contact dealer technical support
PINPOINT TEST G1447821p3 : Press Start And Brake
G1447821t3 : Engine Fails To Crank
NOTE:
Conditions for starting in addition to pressing the start button are
NOTE:
For automatic transmission vehicles, ensure the brake pedal is depressed and the park or neutral selected
NOTE:
For manual transmission vehicles ensure the clutch is fully depressed
NOTE:
If the engine can be heard to crank there is no fault with the smart key
NOTE:
If the locking pin is still engaged, turn the steering wheel to overcome the side load
NOTE:
Start authorization defined as Ignition functions, Steering column lock engagement, Engine immobilize and smart key authorization
1 Check that there is sufficient brake pressure, (Automatic transmission only). Attempt another start making sure that the brake pedal is pressed firmly so the message is no longer displayed. In certain conditions this may require a more effort than usual
- Has the vehicle started?
->Yes
No further action required
->No
Contact dealer technical support
PINPOINT TEST G1447821p4 : Steering Column Locked
G1447821t4 : Ignition Switches Off After 3 Seconds
NOTE:
Conditions for starting in addition to pressing the start button are
NOTE:
For automatic transmission vehicles, ensure the brake pedal is depressed and the park or neutral selected
NOTE:
For manual transmission vehicles ensure the clutch is fully depressed
NOTE:
If the engine can be heard to crank there is no fault with the smart key
NOTE:
If the locking pin is still engaged, turn the steering wheel to overcome the side load
NOTE:
Start authorization defined as Ignition functions, Steering column lock engagement, Engine immobilize and smart key authorization
1 Unlock the vehicle using the key fob, within 3 minutes of unlocking ensure the steering wheel can rotate freely. Perform a further lock and unlock check and attempt to start vehicle. If the steering 'column locked' message is still displayed, Lock the vehicle with the key fob and ensure the column is locked (If installed) by turning the steering wheel. Then unlock the vehicle ensuring the column Steering wheel can turn freely. Now perform another start attempt
- Did the engine start?
->Yes
No further action required
->No
Contact dealer technical support
PINPOINT TEST G1447821p5 : Engine Still Not Cranking
G1447821t5 : Ambient Temperatures Below Zero
1 Hold the start button down for at least 4 seconds while starting the vehicle
2 Switch the ignition on, wet the windscreen and activate the wipers. when the wipers are in operation press the start button, If the wipers stop, the Engine is allowed to start
- Did the engine start?
->Yes
No further action required
->No
Contact dealer technical support