Campaign - Roof Rail Front End Covers Incorrectly Fitted
Q158NAS122 NOV 2011
THIS SERVICE ACTION IS VALID FOR A LIMITED TIME ONLY AND WILL EXPIRE ON 31 OCTOBER 2013
SECTION: 501
Service Action: Extended Roof Rail Front End Covers Incorrectly Fitted
AFFECTED VEHICLE RANGE:
LR4 (LA) VIN: BA553411 - CA597249 (specific vehicles only)
Model Year: 2011 - 2012
CONDITION SUMMARY:
Situation:
A potential concern has been identified on a limited number of LR4 HSE Metropolis Limited Edition vehicles, fitted with extended roof rails, where the extended roof rail front end covers become loose and may result in the cover banging on the roof and becoming detached from the vehicle.
Action:
Retailers are required to HOLD all affected vehicles within the above VIN ranges that are in their control and refrain from releasing the vehicles for new or used vehicle sale pending completion of the rework action detailed in this Technical Bulletin. Affected vehicles already in the hands of customers should be updated at the next available opportunity. At the time of customer appointment, ensure that all outstanding service campaigns for each individual vehicle are identified and allocate sufficient time and resources to complete all campaigns.
For cars in Retailer inventory, this Service Action should be performed in conjunction with the vehicle Pre-Delivery Inspection (PDI). For those vehicles already in the hands of customers, this should be done at the next available opportunity.
PARTS
TOOLS:
Refer to Workshop Manual for any required special tools
WARRANTY:
NOTE:
Always check DDW to verify that the vehicle is affected by this Service Action or any other campaign prior to undertaking any repair as some vehicles may have been repaired in port. DDW reflects only those vehicles affected and un-repaired.
NOTE:
Repair procedures are under constant review and therefore times and prices are subject to change; those quoted here must be taken as guidance only. Always refer to DDW to obtain the latest repair time.
Warranty claims should be submitted quoting the Program Code Q158 together with the relevant Option Code; this will result in payment of the stated time. The option that allows for drive in / drive out may only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken.
This Service Action is valid for a limited time only and will expire on 31 October 2013. All Warranty claims up to this date must be submitted for payment within 30 days of completion of the repair.
REPAIR PROCEDURE
CHECK / REPLACE EXTENDED ROOF RAIL FRONT END COVERS
1. Check that the extended roof rail front end covers are secure
^ If the caps are secure, no further action required.
^ If either cap is not secure, continue to step 2.
2. Refer to TOPIx, Accessory Fitting Instructions - Carrying - Extended Roof Rails, and reverse steps 25 - 30 to remove and discard only the existing loose extended roof rail front end cover(s).
3. Refer to TOPIx, Accessory Fitting Instructions - Carrying - Extended Roof Rails, and perform steps 25 - 30 to install new extended roof rail front end cover(s).
Disclaimer