Part 1
Pinpoint Tests
NOTE:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval Program is in operation, prior to the installation of a new module/component.
NOTE:
The built in diagnostics are accessed as follows:
- 1.With the vehicle at rest, place the ignition switch "ON", or start the engine.
- 2. Press and hold the TSD in the centre at the top of the screen for approximately 5 seconds and then press and hold the TSD at the top left corner of the screen for approximately 5 seconds.
- 3. A 'Diag PIN Entry' box will appear' Type in the access code 753.
- 4.Once this code has been accepted the Diagnostic Menu screen will be displayed.
PINPOINT TEST G1350607p1 : Black screen (navigation and audio screens do not display.)
G1350607t1 : The screen saver function works
1 Check the screen saver function works.
- Does the screen saver function work?
->Yes
Operation is normal.
->No
Proceed to the next step.
GO to Pinpoint Test G1350607t2.
G1350607t2 : The display backlight emits light
1 Check the display backlight emits light.
- Does the display backlight emits light?
->Yes
Proceed to the next step.
->No
GO to Pinpoint Test G1350607t12.
G1350607t3 : The screen is turned off
1 Check the screen is not turned off.
- Do the navigation and audio screens display when the screen is turned on?
->Yes
Operation is normal.
->No
GO to Pinpoint Test G1350607t4.
G1350607t4 : The vehicle interior temperature is -20°C or less
1 Check the cabin internal temperature.
- Is the cabin internal temperature -20°C or lower?
->Yes
Raise the cabin internal temperature, re-test the vehicle.
->No
GO to Pinpoint Test G1350607t5.
G1350607t5 : Condensation is forming inside the vehicle
1 Check for condensation occurring inside the passenger compartment.
- Is condensation occurring inside the passenger compartment?
->Yes
Dry out the passenger compartment, re-test the vehicle.
->No
GO to Pinpoint Test G1350607t6.
G1350607t6 : The LED for the power supply button is flashing. (RANGE ROVER only)
1 Check the status of the audio power button LED.
- Is the audio power button flashing?
->Yes
Carry out MOST Ring diagnostics to locate fault.
->No
GO to Pinpoint Test G1350607t7.
G1350607t7 : Only the navigation screen or audio screen is black
1 Check to see if only the navigation screen is blank.
- Is only the navigation screen blank?
->Yes
Check and install a new Touch Screen Display (TSD) as required. Refer to the new module/component installation note at top of DTC Index.
->No
GO to Pinpoint Test G1350607t8.
G1350607t8 : Only the back monitor screen is black
1 Check to see if only the audio screen is blank.
- Is only the audio screen blank?
->Yes
Proceed to the next step.
->No
GO to Pinpoint Test G1350607t10.
G1350607t9 : After initiating the "Video Input Test" diagnosis, video can be displayed
1 Carry out the "Video Input Test" diagnosis' (PIN code 753).
- Are the results of the "Video Input Test" diagnosis' normal?
->Yes
Re-check the system.
->No
Refer to the electrical circuit diagrams and check the cameras control module.
G1350607t10 : Only the TV screen is black
1 Check to see if only the TV screen is black.
- Is only the TV screen blank?
->Yes
Proceed to the next step.
->No
GO to Pinpoint Test G1350607t12.
G1350607t11 : After initiating the "Video Input Test" diagnosis, video can be displayed
1 Carry out the "Video Input Test" diagnosis' (PIN code 753).
- Are the results of the "Video Input Test" diagnosis' normal?
->Yes
Re-check the system.
->No
Refer to the electrical circuit diagrams and check the TV control module.
G1350607t12 : The connections between the visual navigation and power supply wiring harness and connectors are correct
1 Check the display and power supply harness, power, auxiliary and ground circuits, for short, open circuits and are correctly connected.
- Was a fault identified with the display and power supply harness, power auxiliary and ground connections?
->Yes
Rectify the fault and re-test the vehicle.
->No
Check and install a new Touch Screen Display (TSD) as required. Refer to the new module/component installation note at top of DTC Index.
PINPOINT TEST G1350607p2 : The navigation map screen does not display, even when the "NAVIGATION" button is pressed (screen does not change.)
NOTE:
When re-confirming the symptoms after inspecting the wiring harness/connector, turn the ignition status to OFF, wait for the Audio power button LED on the display to turn OFF, then turn the ignition status to ON and run the diagnosis again from the beginning.
G1350607t13 : NO RESPONSE TO PRESSING NAVIGATION MENU
NOTE:
15 minutes are required for the program to update. If the ignition is accidentally turned OFF, turn the ignition ON again, and wait for 15 minutes.
1 Check that the ignition was not turned 'OFF' during a navigation software update.
- Was the ignition turned 'OFF' during a navigation software update?
->Yes
Wait for 15 minutes with the ignition ON. Then turn the ignition to OFF then ignition ON.
->No
Refer to electrical circuit diagrams and check integrity of navigation system wiring harness and connectors.
GO to Pinpoint Test G1350607t14.
G1350607t14 : NO RESPONSE TO PRESSING NAVIGATION MENU
1 Wait for 15 minutes with the ignition ON. Then turn the ignition to OFF then ignition ON.
- Does the navigation screen displays when the "NAVIGATION" button is pressed.
->Yes
Operation is normal.
->No
Check and install a new Touch Screen Display (TSD) as required. Refer to the new module/component installation note at top of DTC Index.
PINPOINT TEST G1350607p3 : The hard switches do not respond.
G1350607t15 : CHECK FOR FOREIGN OBJECTS
1 Check for foreign objects near to the button.
- Are there any foreign objects close to the button causing it to be pressed?
->Yes
Remove foreign objects and re-test vehicle.
->No
GO to Pinpoint Test G1350607t16.
G1350607t16 : DISPLAY DIAGNOSTICS CHECK
1 Check to see if the display diagnostics can be displayed.
- Can the display diagnostics be displayed?
->Yes
Proceed to the next step.
->No
Check and install a new Touch Screen Display (TSD) as required. Refer to the new module/component installation note at top of DTC Index.
G1350607t17 : HARD KEY TEST
1 Carry out the display diagnostics hard key test.
- Is the operation normal when carrying out the display diagnostics hard key test?
->Yes
Operation is normal.
->No
Check and install a new Touch Screen Display (TSD) as required. Refer to the new module/component installation note at top of DTC Index.
PINPOINT TEST G1350607p4 : The audio screen cannot be operated (does not display.)
G1350607t18 : CD CHANGER CHECK
1 Check to see if a CD changer is installed.
- Is a CD changer installed?
->Yes
Proceed to the next step.
->No
Normal operation, CD screen will not be displayed when there is no CD changer installed.
G1350607t19 : The audio screen displays when the "AUDIO VIDEO" hard switch is pressed.
1 The audio screen displays when the "AUDIO VIDEO" hard switch is pressed.
- Does the audio screen displays when the "AUDIO VIDEO" hard switch is pressed?
->Yes
Proceed to the next step.
->No
Refer to the hard switches do not respond diagnosis.
G1350607t20 : The audio screen displays when "Audio Video" on the "Home Menu" is pressed.
1 The audio screen displays when "Audio Video" on the "Home Menu" is pressed.
- Does the audio screen displays when "Audio Video" on the "Home Menu" is pressed?
->Yes
Proceed to the next step.
->No
Refer to the touch switches do not respond diagnosis.
G1350607t21 : Each switch (AM FM, CD, iPod/USB, TV/DVD.) on the audio screen responds.
1 Each switch (AM FM, CD, iPod/USB, TV/DVD.) on the audio screen responds.
- Does each switch (AM FM, CD, iPod/USB, TV/DVD.) on the audio screen respond?
->Yes
Carry out MOST Ring diagnostics to locate fault.
->No
GO to Pinpoint Test G1350607t22.
G1350607t22 : The ignition is turned from Ignition ON to OFF, and after waiting for approximately 30 seconds, the Touch Screen Display (TSD) power supply LED went out. When the ignition is turned to ON, the audio screen can be operated.
1 The ignition is turned from Ignition ON to OFF, and after waiting for approximately 30 seconds, the Touch Screen Display (TSD) power supply LED went out.
- When the ignition is turned to ON, can the audio screen be operated?
->Yes
Operation is normal.
->No
Carry out MOST Ring diagnostics to locate fault.
PINPOINT TEST G1350607p5 : The screen does not dim.
G1350607t23 : CHECK FOR FOREIGN OBJECTS
1 Check for foreign objects adhered to the display light sensor.
- Range Rover - Top right of display
- Discovery/Range Rover Sport - Instrument panel
- Are there any foreign objects adhered to the display light sensor?
->Yes
Remove foreign objects and re-test vehicle.
->No
GO to Pinpoint Test G1350607t24.
G1350607t24 : DISPLAY LIGHT SENSOR CHECK
1 Check to see if display screen switches to low light when sensor is covered.
- Does the display screen switch to low light when the sensor is covered?
->Yes
Operation is normal.
->No
GO to Pinpoint Test G1350607t25.
G1350607t25 : VEHICLE LIGHT SWITCH TESTS
1 Check to see if display screen switches to low light when the vehicle light switch is pressed.
2 When the vehicle exterior lights are switched on, check diagnostic menu "Vehicle Signals" lights on the diagnostics screen is "ON."
- Does the display screen switch to low light when the vehicle light switch is pressed?
->Yes
Operation is normal.
->No
Check and install a new Touch Screen Display (TSD) as required. Refer to the new module/component installation note at top of DTC Index.
PINPOINT TEST G1350607p6 : Noise on the screen; screen colour is abnormal.
G1350607t26 : DISPLAY POWER AND GROUND CHECKS
1 Refer to electrical circuit diagrams and check battery power and power ON relay voltage, and ground resistance.
- Is the battery power and power ON relay voltage between 10.5 and 16 volts, and continuity to ground?
->Yes
Proceed to the next step.
->No
Check and rectify the vehicle wiring harness and connectors.
G1350607t27 : CONTRAST CHECK
1 Check to see if the screen colour is normal when the screen setting (contrast) is re-ret to the default values.
- Is the screen colour normal with the default values?
->Yes
Operation is normal.
->No
GO to Pinpoint Test G1350607t28.
G1350607t28 : CABIN INTERNAL TEMPERATURE CHECK
1 Check the cabin internal temperature.
- Is the cabin internal temperature -20°C or lower?
->Yes
Raise the cabin internal temperature and re-test.
->No
GO to Pinpoint Test G1350607t29.
G1350607t29 : ADDITIONAL SCREEN CHECKS
1 Check all other screens.
- Are all other screens beside the navigation display screen normal?
->Yes
Check and install a new Touch Screen Display (TSD) as required. Refer to the new module/component installation note at top of DTC Index.
->No
GO to Pinpoint Test G1350607t30.
G1350607t30 : COLOUR BAR CHECK
1 Carry out the display diagnostics colour bar check test.
- Are the results of the display diagnostics colour bar check normal?
->Yes
Operation is normal.
->No
Check and install a new Touch Screen Display (TSD) as required. Refer to the new module/component installation note at top of DTC Index.
PINPOINT TEST G1350607p7 : The touch switches do not respond.
G1350607t31 : TOUCH SWITCH TEST
1 The touch switches not responding on the navigation screen only
- Are the touch switches not responding on the navigation screen only?
->Yes
Proceed to the next step.
->No
Check and install a new Touch Screen Display (TSD) as required. Refer to the new module/component installation note at top of DTC Index.
G1350607t32 : TOUCH SWITCH CHECK
1 Carry out the touch switch check in the display diagnostics.
- Are the results of the display diagnostics touch switch check normal?
->Yes
Check the symptoms again.
Operation is normal.
->No
GO to Pinpoint Test G1350607t33.
G1350607t33 : START CALIBRATION ROUTINE
1 Carry out the start calibration routine from the display diagnostics touch switch test.
- Is normal operation resumed after correction?
->Yes
Operation is normal.
->No
Check and install a new Touch Screen Display (TSD) as required. Refer to the new module/component installation note at top of DTC Index.
PINPOINT TEST G1350607p8 : There is considerable deviation between the displayed vehicle position and the actual position.
G1350607t34 : GPS MARK DISPLAY CHECK
1 The GPS no reception mark is displayed.
- Is the GPS no reception mark displayed on the display screen?
->Yes
Refer to GPS no reception mark does not disappear diagnosis.
->No
GO to Pinpoint Test G1350607t35.
G1350607t35 : LOCATION CHECK
1 Check for symptom occurring in particular locations - parallel roads, elevated roads, loop roads, parking centers (buildings) etc.
- Does the symptom occur in a particular location?
->Yes
In places where the vehicle position is hard to specify, the vehicle position may be matched incorrectly and result in position discrepancies. Additionally, a new road layout will mean the Gyro does not match the map position.
->No
Proceed to the next step.
G1350607t36 : DISTANCE CALIBRATION CHECK
NOTE:
Refer to diagnostic menu "Vehicle Sensor" - Distance Calibration, this value should be approximately 200mm, a large deviation from this value indicates a speed signal fault or incorrect wheel size.
1 Check to see if distance calibration is being performed.
- Is distance calibration being performed?
->Yes
Monitor the condition until distance calibration is complete (drive for over 10km/6.2 miles)
->No
GO to Pinpoint Test G1350607t37.
G1350607t37 : VEHICLE SIGNAL INSPECTION
1 Check vehicle sensor display screen, from vehicle information diagnostics menu for the following: vehicle speed signal, REV: ON is indicated when the gear shift lever is in the REV position and gyro sensor input status are normal.
- Are the vehicle speed signal, REV signal, and gyro sensor input status normal?
->Yes
GO to Pinpoint Test G1350607t38.
->No
Refer to the electrical circuit diagrams and check the integrity of the wiring harness and connectors, and CAN circuit, to the Touch Screen Display (TSD).
G1350607t38 : TIRE CHECK
1 Check to see if new tires have recently been installed.
- Have new tires been recently installed?
->Yes
From the navigation map screen, enter the navigation menu, select navigation setup then select calibration, press 'Distance' then drive the vehicle for 10 to 20 km. Operation will return to normal after performing distance calibration and driving the vehicle for 10 to 20 km.
->No
Adjust the current location, and after the GPS no signal mark has disappeared, drive the vehicle for a while to monitor conditions.