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Canada - Body - Rear Bumper Cover Gaps Develop

Bulletin
TSB2838

Issue Date
August 31, 2010

Title
REAR BUMPER COVER POOR FIT

Component
BODY

Models
'10 RX350; RX450h

INTRODUCTION:

Some 2010 model year RX350 and RX450h models may exhibit a condition where a gap develops at the left and/or right corners of the rear bumper cover. This condition may occur more frequently in high ambient temperatures. An improved bumper cover and support have been developed to correct this condition.

Follow the procedure in this bulletin to install the improved bumper cover and supports.






APPLICABILITY:

PRODUCTION CHANGE INFORMATION:






This TSB applies to vehicles produced BEFORE the Production Change Effective VIN shown.






WARRANTY INFORMATION:






PARTS INFORMATION:






REQUIRED TOOLS & EQUIPMENT:

TSB OVERVIEW:

This TSB provides an inspection and rear bumper cover replacement procedure to correct excessive gaps at the corners of the rear bumper.

REPAIR PROCEDURE:






1. Confirm that the rear bumper cover is loose at either the left and/or right side corner(s), below the taillight assembly as shown in Figure 1.
A. If the rear bumper cover is loose, proceed to step 2 of the procedure.
B. If the rear bumper cover is NOT loose, STOP.

This TSB does NOT apply.

2. Remove No. 2 luggage compartment side cover protector.






A. Remove the 2 screws and grommet.






B. Remove the 4 screws, 2 Bolts and 3 Clips.
C. Disengage the 2 claws and remove the No. 2 luggage compartment side cover protector.






3. Remove the No. 1 luggage compartment side cover protector.
A. Remove the 2 bolts and 2 screws.
B. Remove the 2 clips and No. 1 luggage compartment side cover protector.

4. Remove rear bumper assembly.






A. Put protective tape around the rear bumper assembly.






B. Using a clip remover, remove the 2 clips.






C. Remove the 2 screws and 2 rear bumper upper stoppers.






D. Remove the screw.

HINT
Use the same procedure for the RH side and LH side.







E. Disengage the 7 claws.

HINT
Use the same procedure for the RH side and LH side.


F. Disconnect the No. 3 luggage room wire harness connector.






G. Disengage the 4 claws and 4 guides, and remove the rear bumper assembly as shown in the illustration.






5. Remove both the left and right side rear bumper supports and discard.
A. Remove the 2 screws.
B. Disengage the 2 claws and remove the rear bumper side supports and discard.

6. Send the vehicle to the body shop for painting and finishing of the new bumper cover.

Refer to the Technical Information System (TIS), and the following manuals:
- Lexus Fundamental Body Repair Procedures manual
- Complete set of Lexus Collision Repair manuals

7. Transfer components from original bumper cover to new bumper cover,Refer to the Repair Manual within E-TAS / TIS library:
- Division: Lexus
- Model: RX350
- Year: 2010
- Service Category: Vehicle Exterior
- Section: Exterior Panels/Trim
- Keyword: Rear Bumper: Disassembly / Reassembly

8. Install the New left and right side rear bumper supports.
A. Engage the 2 claws.






B. Install the rear bumper side support LH with the 2 screws.

Torque: 7.5 N-m (77 kgf-cm, 66 in-lbf)

HINT
Use the same procedure for the RH side and LH side.


9. Install rear bumper assembly.






A. Connect the No. 3 luggage room wire harness connector.
B. Engage the 4 claws and 4 guides, and install the rear bumper assembly as shown in the illustration.






C. Engage the 7 claws.

HINT
Use the same procedure for the RH side and LH side.







D. Install the screw.

Torque: 2.5 N-m (26 kgf-cm, 22 in-lbf)

HINT
Use the same procedure for the RH side and LH side.







E. Engage the 2 rear bumper upper stoppers and install the 2 screws.

Torque: 7.5 N-m (77 kgf-cm, 66 in-lbf)






F. Install the 2 clips.

10. Confirm fit and finish of rear bumper cover.

NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.