Canada - Cell Phone - Bluetooth(R) Sound Quality Improvement

Bulletin
TSB2770

Issue Date
February 3, 2010

Title
BLUETOOTH SYSTEM LANDLINE SIDE SOUND QUALITY IMPROVEMENT

Component
BODY ELECTRICAL

Models
'10 ES350; HS250h; IS F; IS250; IS250C; IS350; IS350C; LX570; RX350; RX450h; SC430

INTRODUCTION:

Some customers may experience a condition, when using the Bluetooth hands-free system to make a phone call, where the person on the landline side of the phone call hears static noise or distortion.

An updated radio assembly has been developed to address this condition.






APPLICABILITY:

PRODUCTION CHANGE INFORMATION:










This TSB applies to all 2010 SC 430 vehicles, and to 2010 vehicles produced BEFORE the Production Change Effective VINs shown.






WARRANTY INFORMATION:






PARTS INFORMATION:






REQUIRED TOOLS & EQUIPMENT:

REPAIR PROCEDURE:

1. Confirm the condition using the customer's mobile phone.
2. Replace the radio assembly.

Refer to the Repair Manual within E-TAS / TIS library:
- Division: Lexus
- Model: Applicable Model
- Year: 2010
- Service Category: Audio/Visual/Telematics
- Section: Audio/Video
- Keyword: Audio/Video: Radio Receiver: Removal / Installation

3. Pair the customer's mobile phone to the Bluetooth system.
4. Confirm normal Bluetooth system operation including improved sound quality on the landline side.

NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.