How to Proceed With Troubleshooting

AUDIO / VIDEO: REAR SEAT ENTERTAINMENT SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

HINT
* Use the following procedure to troubleshoot the rear seat entertainment system.
* *: Use the Techstream.

1. VEHICLE BROUGHT TO WORKSHOP

NEXT -- Continue to next step.

2. INSPECT BATTERY VOLTAGE

(a) Measure the battery voltage with the engine switch off.

Standard voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

NEXT -- Continue to next step.

3. CHECK FOR DTC*

(a) Refer to DTC Check / Clear Reading and Clearing Diagnostic Trouble Codes.

Result





HINT
If more information is needed, perform a recheck using the "System Check Mode" screen after checking for DTCs using the Techstream Reading and Clearing Diagnostic Trouble Codes.

B -- Go to step 7
A -- Continue to next step.

4. CLEAR DTC*

(a) Clear the DTCs and finish diagnostic mode.

HINT
The current DTCs may not indicate actual malfunctions depending on the vehicle operating conditions.

NEXT -- Continue to next step.

5. RECHECK FOR DTC*

(a) Recheck for DTCs.

Result





HINT
* Even if the malfunction symptom cannot be confirmed, check for DTCs. This is because the system stores past DTCs.
* If more information is needed, perform a recheck using the "System Check Mode" screen after rechecking for DTCs using the Techstream Reading and Clearing Diagnostic Trouble Codes.
* Note the DTC and inspect the area the code indicates.

B -- Go to step 7
A -- Continue to next step.

6. DIAGNOSTIC TROUBLE CODE CHART

(a) Find the output code in the diagnostic trouble code chart Rear Seat Entertainment System.

NEXT -- Go to step 9

7. PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table Problem Symptoms Table.

Result





HINT
If the symptom does not recur and no DTC is output, perform the symptom simulation method How To Proceed With Troubleshooting.

B -- Go to step 9
A -- Continue to next step.

8. CHECK ECU TERMINAL BASED ON MALFUNCTION SYMPTOM

(a) Refer to Terminals of ECU Pinout Values and Diagnostic Parameters.

NEXT -- Continue to next step.

9. CHECK CIRCUIT

(a) Adjust, repair or replace parts as necessary.

NEXT -- Continue to next step.

10. RECHECK FOR DIAGNOSTIC TROUBLE CODE*

HINT
After clearing the DTCs, recheck for DTCs.

NEXT -- Continue to next step.

11. PERFORM CONFIRMATION TEST

NEXT -- END