Canada - Navigation System - Malfunction After Update
BulletinTSB2788
Issue Date
March 25, 2010
Title
NAVIGATION SYSTEM MALFUNCTION AFTER LOADING UPDATE 8.1
Component
ELECTRICAL
Models
'01-'03 Applicable Lexus vehicles
INTRODUCTION:
Some Lexus vehicles may exhibit a condition where the navigation system will no longer function following an update to DVD version 8.1. A special DVD map disc with a revised operating system has been developed to address this condition.
APPLICABILITY:
WARRANTY INFORMATION:
PARTS INFORMATION:
REPAIR PROCEDURE:
1. Order a map disc through DENSO by calling 1-866-729-3626. Provide DENSO this TSB reference number, dealer code, and vehicle information when ordering this special map disc.
2. Replace the navigation map disc. Navigation discs are stored inside the Navigation ECU.
For the location of the Navigation ECU, Refer to the Repair Manual within E-TAS / TIS library:
- Division: Lexus
- Model: Applicable Model
- Year: 2001/ 2002
- Service Category: Audio/Visual/Telematics
- Section: Navigation/Multi info Display
- Keyword: Lexus Navigation System: Parts Location
3. If original disc is version 8.1, cut the original navigation map disc in half and dispose of it.