Canada - Glass - Creak Noise, Top Windshield

Bulletin
0601

Issue Date
2003-07-04

Market
Canada

Reference
BC-03-002

Model
ES300

Year Range
2003, 2002

Component
BC

Subject:
CREAK NOISE AT TOP OF GLASS

In cases where a creak, snap, or rattle noise is heard at the top of the windshield and/or back window glass, the source of the noise may be the two glass stoppers (locating pins), bonded to the top of the glass, which rub against the body. This Bulletin provides the recommended repair procedure.

APPLICABLE VEHICLES:
- 2002 - 2003 model year ES300 vehicles produced BEFORE the VINs shown below.







PRODUCTION CHANGE INFORMATION:







REPAIR PROCEDURE:







1. Remove the roof headlining assembly to gain access to the Windshield Glass Stopper No. 2. Refer to the appropriate Repair Manual from the ETAS Library for the proper procedure. The stoppers are located within the blackout area of the glass approximately 20-25cm inboard from the top corners of the glass.







2. Cut off the tip of the windshield glass stopper as shown in the illustration.







3. Open a gap between the windshield glass stopper No.2 and the roof panel using a flat-blade screwdriver, in order to prevent interference. Avoid putting pressure on the glass.
4. Confirm the noise has been eliminated. Re-install the interior finishers.







REPAIR TIME:

NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.