Operation CHARM: Car repair manuals for everyone.

Implementing the 3LF SSC








Car Rental and Service Loaners








Remote Area Service Plan





The Service Write-Up and Preparing for the Delivery After SSC Completion





Delivery of the Vehicle After the SSC Completion, Follow-Up, Work Order Closing/Claim Submission








Recap of Claim Submission and General Provisions of the SSC





Claim Preparation Instructions





Customer Letter