Operation CHARM: Car repair manuals for everyone.

Implementing the 4LI SSC








Car Rental and Service Loaners, Remote Area Service Plan








The Service Write-Up, Preparing for Delivery after SSC Completion





Delivery of the Vehicle after SSC Completion, Follow-Up, Work Order Closing/Claim Submission








Recap of Claim Submission and General Provisions of the SSC, Claiming Reimbursement for Special Services





Claim Preparation Instructions





Customer Letter