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Canada - Body - Front Door Switch, Creak Noise

Bulletin
TSB2796

Issue Date
April 19, 2010

Title
CREAK FROM FRONT DOOR SWITCH BASE

Component
BODY COMPONENTS

Models
'10 HS250h

INTRODUCTION:

Some 2010 HS250h vehicles may exhibit a creak type noise coming from the door switch base while opening and closing the front doors. This condition is caused by insufficient felt on the door switch mounting retainers.
The following procedure has been developed to correct this condition.






APPLICABILITY:

PRODUCTION CHANGE INFORMATION:






This TSB applies to vehicles produced BEFORE the Production Change Effective VIN shown.






WARRANTY INFORMATION:






PARTS INFORMATION:

REPAIR PROCEDURE:

1. Remove the driver's side power window regulator master switch assembly with front armrest base panel.






A. Models without wood accent: Using a moulding remover, disengage the 2 clips, 6 claws and 2 guides as shown in the illustration.






B. Models with wood accent: Using a moulding remover, disengage the 4 clips, 4 claws and 2 guides as shown in the illustration.
C. Disconnect the connector and remove the power window regulator master switch assembly with front door armrest base panel.

2. Remove the passenger side power window regulator switch assembly with front door armrest base panel.






A. Models without wood accent: Using a moulding remover, disengage the 2 clips and 6 claws.






B. Models with wood accent: Using a moulding remover, disengage the 4 clips and 4 claws.
C. Disconnect the connector and remove the power window regulator master switch assembly with front door armrest base panel.

3. Remove 0.5 mm felt sheet from the interior noise kit.






4. Cut eight 5 mm X 20 mm pieces of felt.










5. Add four strips of felt to each clip area on the driver's side master switch assembly.
6. Repeat procedure on the passenger switch assembly.






7. Cut four 6 mm X 30 mm pieces of felt.










8. Add two strips of felt to the guides on the master switch assembly (driver's side).
9. Repeat procedure on the passenger side switch assembly.
10. Install the driver and passenger power window regulator switch assemblies with front door armrest base panel.

Refer to the Repair Manual within E-TAS / TIS library:
- Division: Lexus
- Model: HS250h
- Year: 2010
- Service Category: Vehicle Exterior
- Section: Door/Hatch
- Keyword: Front Door: Reassembly

11. Confirm noise has been eliminated

NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.