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Canada - Entertainment - USB/Ipod Limited Compatibility

Bulletin
L-TCI-2952

Issue Date
September 8, 2011

Title:
USB/iPod NOT RECOGNIZED

Service Category
Audio/Visual/Telematics

Section
Audio/Video

Market
Canada






APPLICABILITY:

INTRODUCTION:
Some 2010 Lexus vehicles may exhibit an intermittent operation of USB/iPod(TM) device condition while in use. A newly designed Multi-Media Interface ECU has been developed to correct this condition.







PRODUCTION CHANGE INFORMATION:






This TSB applies to vehicles produced BEFORE the Production Change Effective VIN shown.






WARRANTY INFORMATION:






REQUIRED TOOLS & EQUIPMENT:






PARTS INFORMATION:

REPAIR PROCEDURE:






1. Please compare customer's iPod(TM) with the compatible models table listed. If the customer's iPod(TM) is NOT listed, this TSB does NOT apply.
2. Verify the condition.

NOTE
If USB device error occurs during every use, visually inspect port.


3. Verify the error condition continues when using a known good USB cable.
4. Replace the Multi-Media Interface ECU by following procedures in the repair manual. Refer to the Repair Manual within E-TAS / TIS library:
- Division: Lexus
- Model: Applicable Model
- Year: 2010
- Service Category: Audio/Visual/Telematics
- Section: Audio/Video
- Keyword: Multi-Media Interface ECU: Removal / Installation

5. Verify normal USB operation after repair.

NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.