Restraints - Seat Belt Extender Availability

L-SB-0096-10

August 10, 2010

Seat Belt Extender

Service Category
Vehicle Interior

Section
Seat Belt

Market
USA





Applicability

Introduction

Lexus customers who find it necessary to increase the length of their seat belts may obtain Seat Belt Extenders at no cost through their local Lexus dealer.

^ The extender is available in 6-inch, 9-inch, 12-inch, 15-inch, and 18-inch lengths.

^ The extender is available only in black.

^ Owners are informed of the Seat Belt Extender availability through the Lexus Owner's Manual included in each vehicle.

The customer (individual requiring the extender) must visit a Lexus dealership to have the required measurements made and to complete the Seat Belt Extender Worksheet. The worksheet will allow the proper fitting and selection of a Seat Belt Extender for the customer. The dealership personnel should then determine the applicable part number and place an order through Dealer Daily.

The dealership service department should complete the Seat Belt Extender Customer Information Label attached to the part and review the "Owner Instructions" with the customer. The dealership should give a copy of the completed worksheet and Owner Instructions to the customer and keep the originals in the customer's file. To assure utmost owner satisfaction, it is recommended that dealerships designate one person to coordinate all activities related to the Seat Belt Extender issue. It is recommended that dealerships do NOT stock Seat Belt Extenders due to the need for proper fitting to individual customers.

This bulletin contains the following information:

^ Procedure and Sample Label ^ Owner Instructions

^ Application Charts ^ Seat Belt Extender Worksheet

^ Part Number Information





Warranty Information

Ordering Procedure

1. Dealer verifies the need for a Seat Belt Extender and obtains a current copy of this TSIB and copies the worksheet.

2. Dealer measures the customer and completes the worksheet. Dealer determines the correct part number and places an order for the part through Dealer Daily.

3. Dealer receives Seat Belt Extender and calls the customer to check the fit of the part.





4. If the Seat Belt Extender fit is good, dealership personnel completes the Customer Information Label attached to the part, explains usage of the part, and gives the customer a copy of the completed worksheet.





5. Dealer places copy of the completed worksheet in the customer's records.





Front Seat Belt Extender Applications





Rear Seat Belt Extender Applications





Part Number Information





Owners Instructions