Roadside Assistance - Towing & Jump Starting
Roadside Assistance
The CT200h utilizes an electronic gearshift selector and an electronic P position switch for park. If the 12 Volt auxiliary battery is discharged or disconnected, the vehicle cannot be started nor can it be shifted out of park. If discharged, the 12 Volt auxiliary battery can be jump started to allow vehicle starting and shifting out of park. Most other roadside assistance operations may be handled like conventional Lexus vehicles.
Lexus Roadside Assistance is available during the basic warranty period by contacting:
United States: (800) 255-3987, Canada: (800) 265-3987
Towing:
The CT200h is a front wheel drive vehicle and it must be towed with the front wheels off the ground. Failure to do so may cause serious damage to Lexus Hybrid Drive components.
The vehicle may be shifted out of Park into Neutral by turning the ignition-on and READY-on modes. To select Neutral, it is necessary to hold the shift selector in the N position for approximately 0.5 seconds.
If the 12 Volt auxiliary battery is discharged, the vehicle will not start and shifting out of park is not possible. There is no manual override except to jump start the vehicle.
If a tow truck is not available, in an emergency the vehicle may be temporarily towed using a cable or chain secured to the emergency towing eyelet or rear tow hook. This should only be attempted on hard, paved roads for short distances at below 19 mph (30 km/h). The eyelet is located with the tools in the trunk of the vehicle, refer to the illustration.
Electric Hatch Opener
The CT200h is equipped with an electric hatch opener. In the event of 12 Volt power losses, the hatch cannot be opened from the outside of the vehicle.
The electric hatch can be opened manually using the release as shown in the illustration.
Electric Fuel Door Opener
The CT200h is equipped with an electric fuel door opener. In the event of 12 Volt power losses, the fuel door can only be opened using the manual release located inside the cargo area.
Spare Tire:
The jack, tools, towing eyelet and spare tire are provided as shown.
Jump Starting:
The 12 Volt auxiliary battery may be jump started if the vehicle does not start and the instrument cluster gauges are dim or off after depressing the brake pedal and pushing the power button.
The 12 Volt auxiliary battery is located in the trunk. If the 12 Volt auxiliary battery is discharged, instead of using the metal cut key to open the trunk and access the auxiliary battery, it is easier to jump start the vehicle by accessing the remote positive 12 Volt auxiliary battery terminal in the engine compartment fuse box.
- Remove the fuse box cover, and open the positive terminal cover.
- Connect the positive jumper cable to the positive terminal.
- Connect the negative jumper cable to a solid ground.
- Place the smart key in proximity to the interior of the vehicle, depress the brake pedal, and push the power button.
NOTE:
If the vehicle does not recognize the smart key after connecting the booster battery to the vehicle, open and close the driver door when the vehicle is shut off.
If the smart key internal battery is dead, touch the Lexus emblem side of the smart key to the power button during the start sequence.
The high voltage HV battery pack cannot be jump started.
Immobilizer & Anti-Theft Alarm:
The CT200h is equipped with a standard immobilizer system and an anti-theft alarm.
- The vehicle can be started only with a registered smart key.
- To disarm the anti-theft alarm, unlock the door by using the smart key button, hidden metal cut key, or door handle touch sensor. Turning the ignition-on or starting the vehicle will also disarm the anti-theft alarm.