Parts, Claiming Instruction & Owner Letter Information
PARTSDo not order recall parts from Newark Export Supply. Order all requirements directly from Wixom using the mailing address on page No. 1 of this Bulletin. For more urgent handling, use cable address "RECALLS - FORDEX,
WIXOM, MICHIGAN". Our telephone number in Wixom, Michigan, is area code (313) 344-5641. Please give the part number, description, quantity and recall number when ordering.
Part Number Description Class Customs Value
E4LY-3F698-A Spacer, Steering Column Ignition BG $ 1.00
Consists of:
One Spacer E4LC-3F698-AA NS
One Washer N630065-S2 NS
E4LY-3F684-B Cable Assembly, Steering Column CG $11.18
Ignition Lock, Key Release
ADDITIONAL LABOR ALLOWANCES: (For procedures included in this supplement)
Check Key Release Function . . . . . 0.2 Hrs. Insert in Box "A" on Form 1864
Install Spacer and Recheck Function 0.5 Hrs. Insert in Box "B" on Form 1864
Check Transmission Shifter For Interference and Mounting
(Add to Spacer Install Above) . . . 0.3 Hrs. Insert in Box "B" on Form 1864
Replace Cable (Add to Spacer Install and Interference Check
Above) . . . . . . . . . . . . . . . 0.3 Hrs. Insert in Box "B" on Form 1864
CLAIMING INSTRUCTIONS/REPORTING OF COMPLETIONS:
Upon completion of the required service, return the second copy of the Form 1864 completely filled out and signed by authorized dealer personnel. Only the Form 1864 will be accepted for reimbursement on this program. It is important that all claims be filed for all completed units so that our records will show completion. Any problem encountered with this recall should be reported to your Ford supervising location or this office.
Ford Direct Market Operations
P.O. Box 600
Ford Motor Company
Wixom, Michigan 48096
March, 1984
SAFETY RECALL 478 - MODIFICATION OF STEERING COLUMN LOCK MECHANISM
VEHICLES INVOLVED - CERTAIN 1984 MARK VII VEHICLES
Dear Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has determined that certain 1984 Mark VII vehicles fail to conform to Federal Motor Vehicle Safety Standards (FMVSS) No. 114, "Theft Protection". Our records indicate that you own a vehicle involved in this recall, which is identified by serial number on the enclosed Form 1864.
DESCRIPTION OF CONDITION TO BE MODIFIED:
It may be possible for you to engage the steering lock of your vehicle by turning the ignition switch to "OFF", even though you have not placed the gearshift selector lever in "PARK". The lock mechanism was intended to have a safeguard that would require the driver both to place the gearshift selector lever in "PARK" and to turn the ignition switch to "OFF" before the lock mechanism could be engaged. It is this safeguard that may not function properly in your vehicle. While most drivers never have reasons to turn the ignition switches of their vehicles to "OFF" while their vehicles are in motion, you should nonetheless take special precautions until your vehicle has been repaired to not move the ignition switch of your vehicle to the "OFF" position while it is being operated.
SERVICE TO BE PERFORMED:
Ford is recalling your vehicle to correct this condition. We wish to inspect the steering lock mechanism on your vehicle and, if necessary, to repair or replace a cable connecting the shift lever mechanism to the steering lock mechanism. This will be done at no cost to you.
TO HAVE THIS SERVICE PERFORMED:
^ Contact a Lincoln-Mercury dealer promptly for an appointment to have the recall service performed. The time needed to do the service is about one hour.
^ Present the enclosed Form 1864 to your dealership when the recall service is performed. The form authorizes the dealer to perform this service at no charge to you. After repairing your vehicle, the dealer will return the form to us verifying that the required service has been performed. If you lose the Form 1864, the dealer will still repair your vehicle at no charge to you.
IF YOU NO LONGER OWN THE VEHICLE:
Please remove the postage prepaid card from the Form 1864, complete Section 1, and return it to us. Your input is needed to update our records.
If you have difficulties in getting this recall service performed, complete Section 3 of the prepaid postcard and mail it to us. If you still cannot get this recall service done promptly and without charge, you may wish to report that fact to the Administrator, National Highway Traffic Safety Administration, Washington, D.C., 20590. Or, you may call the toll-free Auto Safety Hotline at 800-424-9393.
We regret the inconvenience this recall may cause you. But we urge you to have this service performed for your safety and satisfaction with your vehicle.