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Overview of Program 92M81

TO: All Lincoln-Mercury Dealer October, 1992

SUBJECT:
Owner Notification Program 92M81 - Lincoln Town Car Exhaust System - Additional Coverage

OASIS - NO
OWNER LIST - NO
PARTS RETURN - NO
PROGRAM COVERAGE - EXTENDED COVERAGE FOR 4 YEARS OR 50,000 MILES,
WHICHEVER OCCURS FIRST, FROM ORIGINAL WARRANTY
START DATE OR THROUGH FEBRUARY 28, 1993,
WHICHEVER PROVIDES GREATER COVERAGE.

REFUND PROVISIONS - YES

AFFECTED VEHICLES

All 1990 Lincoln Town cars are involved in this program.

REASONS FOR THIS PROGRAM

On some of these cars, the muffler and muffler inlet pipe may rust through prematurely. Should this occur, an audible warning signalling the need for exhaust system service may be heard.

PROGRAM PROVISIONS AND LIMITATIONS

Owners of 1990 Lincoln Town Cars will be notified of a no-charge extended exhaust system coverage. Coverage will be provided for up to 4 years or 50,000 miles, whichever occurs first, from original warranty start date or through February 28, 1993, whichever provides greater coverage.

SERVICE ACTION

Cars returned for service under this program will have perforated mufflers and muffler inlet pipes replaced. Catalytic converters are not covered by this program.

REFUNDS

Refunds are available for customer paid muffler/inlet pipe replacement within program coverage provisions.

Inspection If inspection reveals a replacement NON-OEM muffler/inlet pipe is not perforated:

^ The customer may choose to keep the aftermarket muffler/inlet pipe and accept a refund.

ATTACHMENTS

Attachment I
- Administrative Information
- Refund Codes

Attachment II
- Labor Allowances
- Parts Ordering Information

Attachment III
- Technical Information