Dealer Letter

July, 1997

To:
All Ford and Lincoln-Mercury Dealers

Subject:
Owner Notification Program 97B09 - Vehicle Dynamics Module Inspection and, If Necessary, Replacement on Certain 1997 Lincoln Continentals

OASIS-Yes

OWNER LIST-Yes

PARTS RETURN-Yes - Review Your Parts Advice Register

PROGRAM TERMS - Through July 31, 1998 Regardless of Mileage - Applicable Warranty Coverage After July 31, 1998

Affected Vehicles
1997 Lincoln Continentals built from start of 1997 production through February 4, 1997.

Reason For This Program
The affected vehicles were built with Vehicle Dynamics Module (VDM) software, that may be affected by normal electrical "noise from the ignition switch during vehicle start-up. This could result in increased steering efforts. There will be no loss of steering control. Additionally, the suspension will revert to the firm ride setting while the vehicle height will remain at the last setting.

Service offered by this program is available through July 31, 1998. After July 31, 1998, vehicles may be eligible for service under applicable warranty coverage.

Service Action
At no charge to the customer, inspect and, if necessary, replace the Vehicle Dynamics Module on the affected vehicles.

Refunds
Only for owner-paid repairs made before the date of the Owner Letter (or after the date of the Owner Letter it an emergency repair was made away from the servicing dealer).

Questions?
Claims Information 1-800-423-8851
Other Recall Questions 1-800-325-5621

Attachments

Attachment I
^ Administrative Information
^ Refund Codes

Attachment II
^ Labor Allowances
^ Parts Ordering Information

Attachment III
^ Technical Information