Attachment I - Administrative Information

OASIS

You must use OASIS to determine if a vehicle is eligible for this recall.

PROMPTLY CORRECT

Promptly correct all affected vehicles on your dealer Online Involved Unit Listings available on QCDealer.Com. Also, correct other affected vehicles identified in OASIS, which are brought to your dealership.

DEALER-OWNER CONTACT

Immediately contact any affected owner whose name is not on the list. Give the owner a copy of the Owner Letter and schedule a service date. See the Online Affected Parts List for assistance in owner contact.

Note:
These dealer listings may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than in connection with this field service action is a violation of law in several states/provinces/countries. Accordingly, limit the use of this listing to follow-up necessary to complete this action.

REGIONAL CONTACT

Advise regional office if an owner:

^ cannot be contacted.
^ does not make a service date.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using DWE.
^ Refer to ACESII manual for claims preparation and submission information.

RENTAL CARS

If a driver's air bag module must be replaced, Ford will pay for a rental vehicle except for fuel and insurance, which will be at the owner's expense. Follow Extended Service Plan (ESP) guidelines for rental dollar amounts. Enter the word "RENTAL" plus the number of days the vehicle was used in the Miscellaneous Expense area of the recall claim.