Operation CHARM: Car repair manuals for everyone.

Attachment I - Administrative Information

OASIS

You must use OASIS to determine if a vehicle is eligible for this program.

PLEASE NOTE
This is an Optional Product Improvement Program. Perform only if requested by the customer.

DEALER-OWNER CONTACT

This is an optional program to be performed only at customer request. Therefore an FSA VIN list will not be available for this program.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using DWE.

^ Refer to ACESII manual for claims preparation and submission information.

RENTAL CARS

The use of rental vehicles is not authorized for this program.