Attachment II - Labor and Parts Information

LABOR ALLOWANCES

PARTS REQUIREMENTS / ORDERING INFORMATION

CUSTOMER VEHICLES:

Parts will be shipped to your dealership according to the procedures established for "Low Volume Programs". DO NOT order parts, except for dealer stock units (Refer to "Low Volume Programs").

Note:
When the customer calls the Coordination Center, the correct parts will be automatically sent to the Dealer. A DOES II message will be sent to the Dealer confirming part shipment. Parts not used may be returned for credit. (See "Excess Stock Return" below).

STOCK VEHICLES:

Correct all vehicles in stock before delivery. First, count the number of vehicles to determine parts requirements. Then, contact the Low Volume Coordination Center to arrange for parts. When calling this number, identify Emissions Recall 02E18 and have the VIN of the dealer stock vehicle to be serviced.





Parts will not be direct shipped for this recall. Order your parts requirement through order processing channels as noted.

ORDER INFORMATION

The DOR/COR for this program is 50269. This number identifies parts ordered for this Emissions Recall through the Low Volume Coordination Center.

DEALER PRICE

For latest prices, refer to DOES II or updated price book.

PARTS RETENTION

Follow the provisions of the Warranty and Policy Manual for Parts Retention and Return

EXCESS STOCK RETURN

Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.