A/T - 5R55N Service Instructions
Article No.99-10-6
06/01/99
TRANSMISSION - 5R55N - SPECIAL SERVICE INSTRUCTIONS
LINCOLN-MERCURY:
2000 LS
ISSUE
The 5R55N transmission will be installed in the new 2000 model year Lincoln LS with automatic transmission at vehicle introduction. Ford Motor Company is requesting dealership personnel contact Ford prior to performing major overhauls on the 5R55N. This TSB article provides the necessary instructions to be carried out before calling the toll-free telephone number. This toll-free number is to be used by all U.S., Mexican, and Canadian dealers for further service direction (not applicable outside the U.S., Mexico, and Canada). If you leave a message and don't receive a response in 15 minutes, proceed with normal repairs.
ACTION
Prior to December 31, 1999, do not disassemble these transmissions. Perform the required diagnostic steps, record your findings, and verify an overhaul is required. Then contact Ford Motor Company at the toll-free number listed below if there is a concern involving one of these transmissions. After December 31,1999, follow the 2000 LS Workshop Manual diagnosis and repair procedures.
SERVICE PROCEDURE
Use the following procedure when servicing these transmissions.
1. Check and record the transmission fluid level and condition.
a. If low, fill to the proper level and check for a leak.
b. If a leak is the only concern, call the toll-free number prior to beginning the repair.
2. Using diagnostic equipment, complete the Quick Tests and record all codes.
3. If no fault codes are present, go to Step 5. If fault codes are present, complete the required engine pinpoint tests as listed in the Powertrain Control/Emissions Diagnosis (PC/ED) Service Manual first. Proceed with the required pinpoint tests for the transmission found in the Workshop Manual. Repair all NON-transmission codes and verify if the transmission symptom still exists.
4. If a transmission symptom still exists, refer to Diagnosis By Symptom Routines in the Workshop Manual to determine what components internal to the transmission may be causing the concern. If internal components are indicated, install the appropriate diagnostic equipment that allows you to control transmission operations. Using the appropriate procedure for the selected equipment, road test to verify transmission operation.
5. If the transmission fails to operate and requires an overhaul, call Ford Motor Company toll-free at 1-800-853-1973 between the hours of 7:30am and 4:00pm EST (all U.S. and Canadian dealers).
NOTE
DO NOT DISASSEMBLE ANY TRANSMISSION PRIOR TO CALLING THIS TOLL-FREE NUMBER.
The following information is a mandatory requirement when calling the toll-free number:
Transmission service tag information
^ Diagnostic Trouble Codes (DTCs)
^ Fluid level and condition
^ Transmission operation verification results
If there is a service concern involving one of the following transmission models (refer to Application Chart), call the toll-free number between the hours of 7:30am and 4:00pm EST Monday through Friday ~a recorder is on 24 hours per day).
OTHER APPLICABLE ARTICLES: NONE
WARRANTY STATUS: Eligible Under The Provisions Of Bumper To Bumper Warranty Coverage
Operation / Description / Time
DEALER CODING
OASES CODES: 501000, 502000, 503300, 564000, 510000, 590000