Attachment I - Administrative Information

OASIS

OASIS must be used to determine vehicle eligibility for this recall.

PROMPTLY CORRECT

Promptly correct all affected vehicles on your FSA VIN Lists. Also correct other affected vehicles identified in OASIS which are brought to your dealership.

DEALER-OWNER CONTACT

Note:
Owners should receive the "Special Handling Procedure". To familiarize yourself please review "Special Handling Procedure" before calling customers.

Immediately contact any of your affected owners whose names are not on your VIN lists but identified in OASIS. Provide the owner a copy of the Owner Letter and schedule a service date.

Note:
These dealer listings may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states/provinces/countries. Accordingly limit the use of this listing to the follow-up necessary to complete this action.

REGIONAL CONTACT

Advise regional office if an owner:

^ cannot be contacted.

^ does not make a service date.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using DWE.

^ Refer to ACESII manual for claims preparation and submission information. To claim for "Special Handling" follow the instructions on page two of dealer announcement dated 10/26/01.

RENTAL CARS

If a replacement wheel must be ordered Ford Motor Company will pay for a rental vehicle for up to two days. Fuel and insurance will be at owner's expense. To claim for a rental vehicle enter the word "RENTAL" plus the number of days the vehicle was used in the Miscellaneous Expense area of the recall claim form.