Operation CHARM: Car repair manuals for everyone.

Attachment II - Labor and Parts Information





LABOR ALLOWANCES

PARTS REQUIREMENTS / ORDERING INFORMATION





Latch shim kits will not be direct shipped for this program. Order these parts requirements through normal order processing channels.

The DOR/COR for this program is 50338. This number identifies parts ordered for this Field Service Action through the Special Service Support Center.

Owner Guide Labels

Labels are being sent directly to customers of the affected vehicles. Dealers will be sent labels to service their stock vehicles the week of December 22, 2004.

DEALER PRICE

For latest part prices, refer to DOES II. Dealers will not be charged for labels ordered for this program.

EXCESS STOCK RETURN

Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.